The breakfast speakers at the AAF National Convention today were inspiring- not so much in what they’ve achieved- but in how things have changed and that the size of your ideas is the new currency.
Andy Berndt, co-president of Ogilvy NY, and Jonathan Mildenhall, the VP Global Creative and Communications Development for the Coca-Cola Company sat on the dais- and basically looked at each other and traded barbs- how does a guy who worked at a bunch of small creative agencies get to be the Co-President of Ogilvy? And, how does a guy who worked at a bunch of boutique UK firms like BBH and Mother- end up as a VP at Coke?
And the answer is: having the vision, understanding the new equation, and lastly, being really nice, down to earth guys. Neither of these two were close to gray hair (although Jonathan doesn’t have any- so it’s hard to judge) - but this is far from the gray haired, old school oligarchy that used to rule in Corporate America.
What was even cooler, they let a junior creative- Tristan Kincaid moderate and showcase the work for Fanta. A new campaign that screamed “refreshing” in a way- that wasn’t screaming- a great example of making ads that people would want to watch.
In their discussion about how Ogilvy and Coke WORKED TOGETHER on this new creative it became clear that the middle man account exec is being stripped out of the process by smart marketers- who want direct interaction with the creative team. And, along with this new way of working- they also skipped the client dictated creative brief- and just said- “Solve the problem.”
Andy gave this fantastic quote, to which I can’t attribute yet- “Give us the problem to solve- not the solution to decorate.” More insight on how one of the worlds premier brands is solving their marketing problems.
These guys realized we are in the day where both of the following statements are true:
Everything is an ad
Nothing is an ad
They are looking for a cultural platform- not an ad campaign, and are willing to look anywhere- and to anyone for inspiration.
Well, the winners are the University of Minnesota, Twin Cities- and the presentation was awesome. Fluid, insightful, positive and had some great ideas: like a custom printed bottle- photo booth style, and some great online unification of the site. They even suggested less Flash, no avatars and getting a less fragmented face on the site.
It was refreshing to see a really good team, present a great concept.
I went to the judges briefing afterwards- got some more insight. I’ll post more later.
In the meantime- all the students who participated gave Coke an amazing return on their sponsorship investment- NSAC may be the best bang for a marketers buck ever.
Only one thing to be careful about- just before Minnesota gave their winning pitch, it was announced that AOL was next years client. In their presentation Minnesota gave AOL as an example of how not to try to force consumers to do things their way- which got a huge chuckle and applause from the audience. Good luck getting out of that hole for next year Minnesota.
First things first: Louisville’s ad federation has the right attitude- seems to be connected to the community, realizes the value of bringing people in from all over the country- and showing them Louisville’s best.
The hotel, didn’t look like much on the outside as I pulled up on the motorcycle after a really hot ride from Dayton- but inside- the place is grand. Really amazing main ballroom- and a lobby that makes you think back to the grand hotels of the 30’s and 40’s. It’s 2 years old- and a Marriott- only complaint I’ve heard is no wireless in the rooms (you have to use a cable and pay for access- although access is free downstairs if you type in “Public Wireless” and then give your name). Even heard the chef came out and made a custom vegetarian meal for one of the attendees- that’s customer service.
The goodie bag from AAF was OK- the one from Louisville AAF- rocked- a box of girl scout cookies, Makers Mark Burbon Chocalates (I had one and got a buzz) a t-shirt, and their club magazine “Communique” which is awesome. I happened to sit with their board at lunch- and the people were friendly and firmly believe that Louisville has a shot at becoming the next Minneapolis or Miami. It’s that kind of winners attitude that needs to come to Dayton.
Got to see three student NSAC (National Student Advertising Competition) presentations for Coke. One was great- from SCAD (the Savannah College of Art and Design)- the other two were weak. Going back to my judging of Postal Vault in the districts last year- same issues in presentation: the client doesn’t need to know who you are, what your name is- let the work, the ideas, the analysis be the star. Even if you are David Oglivy, Howard Luck Gossage and Bill Bernbach, the people who will see your ad won’t know, they’ll just like it- or hate it. With the average CMO life expectancy dropping by the day (the Macy’s CMO just left after 13 months) the only people who care about the names of people working on the account are the ones trying to use the old “no one ever got fired for buying IBM” (or any other leading brand). Face it- if your ads are working the checks keep coming- it’s only when there is a hickup do people start thinking “Oh, we need Agency XYZ working on the account.” So, students- all your school branding, titles, etc- are moot- just start out with- “I’m Jason, and here is the account planning data to justify our strategy” and move into the meat.
I’m also hating the memorized speeches that, if one person loses their lines- the others all pipe in - face it, if you want to deliver lines- don’t be in advertising, go into theater (or hire actors to deliver your pitches)- now, more than ever advertising is about having a conversation with the customer- you wouldn’t do that from a script, would you? Feel confident in your ability to deliver- ad lib- it has more authenticity and that closes deals- not a push paly and off you go type presentation.
In a forum session “Digital Innovations & Social Networking” they had to expand the room to get all the people in. Great, but, the speakers were in chairs- where anyone sitting in the back couldn’t see them, some staging would have been great. Well moderated session by Murray Gaylord of the New York Times- and by all means, moderating panels is an art- and this was better than most. The scary part was that probably half the audience had no clue what “Second Life” is- which means a lot of clubs should be adding speakers on Web 2.0 to their speakers lists asap.
Which brings me to my last morsel of the day- I was dropping off my Understand What Crispin Porter + Bogusky doesn’t flyer (link is to a printable PDF) for club execs and schools to promote me as a speaker- and seminar presenter. Next thing you know- I’m being told to “Cease and desist” from my little guerrilla marketing effort. It’s unclear if it’s because I didn’t pay big bucks to be a sponsor, or because I said “Understand what Crispin Porter + Bogusky doesn’t” on the piece (apparently it’s ok to compare detergents in advertising- by name, but not ad agencies). This news was delivered by our club exec director who seems to feel that any kind of self promotion is evil- but, she gave me a card of an AAF executive that was the authority on this.
I’m almost surprised I wasn’t told to take off my Next Wave t-shirt. I’m tempted to wear my “I blogged your mom” t-shirt tomorrow- just to take the edge off these people. If you can’t have fun at a convention of ad people- what is this world coming to?
I’ll have more after Friday’s festivities. And, to any of you who are here- and have read this far- when was the last time you put some new content on your agency site?
And last but not least- If you are a student- and haven’t bought Steve Lance’s “The little blue book of advertising” yet- shame on you. It’s a classic- and well worth the $14 to have an autographed copy. Forget the mojitos- get some marketing mojo from someone who understands this new economy.
Extending the myth that great advertising can be produced on the fly- ignoring the hard work of studying the customer, the market and the clients unique selling position- we now have a new pimp for the creative superstars: thetalentbusiness.com
Comparing themselves to Creative Artists Agency- which is more of a rep firm than a placement company- brings a whole new level of sneer to the ad world. In an industry that already has proven itself unable to integrate, or provide pay equity, we now have another tip-of-the-hat to the good ol’ boy network concept.
Yes, bringing in top talent can help you refine a good plan, a good concept, or help you brainstorm- but, the idea that you can freelance a brand to stardom must end.
With the Internet making it really simple to share your skill set with the world- finding the right people has gotten easier, not harder. When was the last time you had to wait for a portfolio to arrive by FedEx before you knew what the person was capable of?
Advertising Age - Headhunting Has a Whole New Look
The former CEO of Bartle Bogle Hegarty USA has joined forces with Gary Stolkin, chairman-CEO of global recruitment agency Kendall Tarrant, to rebrand his business with no less an aim than creating the ad-world equivalent of the entertainment industry’s Creative Artists Agency — and, in the process, change headhunting as it’s been known.
Answer to industry ills?
Today the pair relaunches the London-based agency with offices in Shanghai, Hong Kong, São Paulo and San Francisco as the Talent Business, adding a 10-person New York office under the direction of U.S. CEO Lucy Meredith. As the name — a shift away from the stodgy legal-firm approach of putting the principals’ names above the door — may suggest, Ms. Gallop and Mr. Stolkin believe they can create a different type of talent agency at a time when the industry regards itself as being in a talent crisis.
“The industry is going through a big bang right now,” Mr. Stolkin said. “All the agencies say, or want to be able to say, that they can do everything: ads, digital, direct or whatever. But recruitment is typically done by recycling the same ad people. We wanted to create an agency that would cut across the silos of the different disciplines. We also wanted to come up with a genuinely global offering, so that we can find and provide a resource for talent all over the world.”
While silo-integration efforts always prompt industry skepticism, the Talent Business is backing its bluster with an internal fee structure that eschews the usual recruitment-agency model of paying each individual headhunter a commission on candidates placed in jobs. Instead, employees share 25% of the company’s pre-tax profit — last year Kendall Tarrant made around $3.5 million after employee bonuses were paid. By removing the focus on commission, Ms. Meredith said, the company will encourage sharing of candidates among recruiters and focus on clients’ best interests rather than on simply putting butts in seats.
Removing stigma
The Talent Business is hoping strong branding across its website — thetalentbusiness.com — and other communications efforts will help turn the shop into a destination for people interested in changing jobs and take away the stigma of knocking on a headhunter’s door. As one media-industry recruitment consultant admitted: “At some consultants, there’s a belief that the best candidates are the ones you root out, not the ones who come to you. Good candidates probably feel the same way.”
The consultant doubted that mind-set could be easily changed, but Ms. Gallop and Mr. Stolkin think candidates should be asking recruiters to show them the money. They envisage something akin to a firm of sports or entertainment representatives, offering life coaching and job advice throughout a person’s career. “The reason we focused so heavily on the branding here is that if we get this right, the candidates will come to us,” Mr. Stolkin said.
No matter how good thetalentbusiness thinks they are- they have no clue about one type of search that executives use now: Google.
Their site, built in Flash, doesn’t show up in Google at all:
One thing that drives me nuts about the advertising business is that many clients still think of spending money on advertising is a gamble. I’ve never felt that way, because, as our motto says “our job is to make you more money than you pay us.” Advertising, when done right, is never a gamble- it’s an investment.
So why am I feeling like a gambler for the first time in my ad career today? Because our client (of late) the Dayton Bombers, are playing game 7 of the Kelly Cup semi-finals tonight- and if they win, we get to do the campaign for the finals and if they loose- we don’t get the job. Money riding on a hockey game- who woulda thought?
As I said, it’s a first. We’ll know more around 10 pm tonight.
Because we believe we have to provide something useful in everything we post- a few tips on making sure your advertising doesn’t feel like gambling:
Advertising is a more like a marriage, not like a date. Think about the long term, and invest in campaigns that will have “legs” - a concept, or idea that lasts. Think like Apples “get a mac” campaign instead of Burger King’s one shot “Manthem” (of which more was written about here).
Branding is a shorthand for what your company stands for- make sure you think about it in everything you do, from what your employees wear, to how you answer the phone- and then get it to communicate clearly in your advertising.
Consumers are getting very smart about marketing messages- never; lie, deceive, or talk down to them- they now have the ability to talk right back and it may come in higher in search than your message.
Embrace the Internet, it’s everything you want your best employee to be- if you take really good care of it.
The immortal words of Howard Luck Gossage are even more important today than 50 years ago: “People don’t read ads. They read what interests them, and sometimes it’s an ad”- so make your stuff interesting, make it art, make it entertaining- but what ever you do, stop saying things like “make the logo bigger” and start saying- “can we make the idea bigger.”
Hope that helps. Now, all the Bombes have to do is win tonight, so we get to keep building their brand.
When I first started in this business, a very smart group of people were just breaking the national scene; Fallon, McElligott, Rice opened in 1981 in Minneapolis Minnesota- far away from Madison Avenue and the whole “ad scene.”
It seemed almost as stupid as opening a small ad agency in Dayton Ohio in 1988- the only difference was that these people had all worked at some bigger agencies, and weren’t starting from scratch.
In fact, most agencies start by mitosis (splitting of cells). And, it seems it’s happening again, as some former Fallon people are hanging their own shingle, taking Fallon’s star client; United Airlines with them.
Personally, I find this repugnant. It’s called biting the hand that feeds you. If you can do such great work for the client on your own, why can’t you do it for the company that brought you? I’ve never met Pat Fallon, but, I’ve met some of the people he’s mentored in this business; Luke Sullivan, Sally Hogshead and former business partner Joe Duffy, three of the classiest, nicest, most talented people in the ad world. (Note, I’ve also met another former Fallon/Duffy employee who started his own thing- that was a total jerk, but very talented as a one-trick pony). So, while I’m sure these guys that Ernie gives kudo’s to are all nice guys, I’m wondering what Pat Fallon has done to deserve having so much business and talent- slip out the door lately?
Ernie Schenck Calls This Advertising?: Rhapsody In Minneapolis
Barrie D’Rozario Murphy’s star just went from on the ascent to full zenith mode with United Airline’s decision to go with the fledgling but oh so talented Minneapolis shop, thus ending a long-standing relationship with beleagured Fallon. Am I surprised? Yes. Am I surprised? No. Bob Barrie and Stuart D’Rozario and the work they did for United when the airline was in its darkest hour continues to be one of the classiest and tasteful campaigns in the business. So while I honor all that Fallon has done for United, these guys deserve much of the credit.
The site for Barrie D’Rozario Murphy is www.bdm.net (and like most recent Fallon spin off agencies- it’s in Flash and can’t be found).
While I try to keep up on the superstars of advertising (sometimes it gets a little difficult), I have to wonder: of the great ad agencies in this country- which agency would get the honor of being the best breeding ground for superstar talent? Which agency has spun off the most “hot shops”- and, where are the best places to hone your skills?
I’m also wondering how clients like United, can believe that a small start-up can take over a major account and do a truly better job, just out of the gates. Fallon has demonstrated over the years that they “get it” and are as forward thinking as any agency on the planet.
Is loyalty absolutely impossible in the advertising world anymore?
