by Next Wave Team | Jan 1, 2007 | Advertising, Apple Advertising, BMW Advertising, Creativity, Design, Differentiating Your Brand, Everything You Want to Know About Advertising, Guerrilla Campaigns, How To Select An Ad Agency, Practical Marketing 101, Product and Service Naming
When we do our job really well- our clients get PR for free.
Dan Wolt was another window salesman, who knew the high-pressure business inside and out. He’d been at the top of a huge window mill- with 150 people setting appointments in a pressure cooker- and then he walked away and went solo.
But how to compete? How does a sole practitioner make enough noise to get noticed above the din of one of the most cut-throat industries known to man?
Our solution was “Zen Windows” a brand that was the antithesis of the standard positioning. His new slogan “Relax, window quotes in five minutes” opened a new conversation with customers who had already experienced the grueling three hour sessions of the competition.
So successful is his strategy, that About.com wrote about it. (unfortunately- the link died)
Replacement Windows - Profile of Zen Windows - Replacement Window Company
Zen Windows - Doing Replacement Windows Differently
If you think your business can’t compete with the Goliaths of your industry- consider what is accepted practice- and think about how you can differentiate yourself. BMW motorcycle dealers are different because they let customers ride demo bikes. Apple built it’s own network of Apple stores- that are as much an experience as a retail environment. Target asked it’s vendors to help them differentiate the product offering with high design products at a reasonable price. What makes your business different?
Can an ad agency like The Next Wave help? Ask Dan Wolt for a reference.
by Next Wave Team | Nov 24, 2006 | Creativity, Everything You Want to Know About Advertising, Guerrilla Campaigns, Low Budget Advertising, Marketing & the Web, Practical Marketing 101, Search and Business, Web strategy
If you are looking for guerrilla marketing ideas, GoGorillaMedia wants to be your source. They’ve got a ton of great ideas on their site- all, tried, tested and true, but the site doesn’t search at all as you can see by the following test from Google that only returns 2 pages:
site:gogorillamedia.com - Google Search
GoCARD - GoGORILLA Media
© 2005 GoCARD, LLC.
www.gogorillamedia.com/ - 2k - Cached - Similar pages
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If there is one thing that is imperative in any guerrilla campaign it’s a great website- one that if you type Go Guerrilla Media, or Go Guerrilla Marketing, you should be able to find GoGorillaMedia instead of The Next Wave. Having a showcase of stuff to buy to spread the word is great- having a website that people can find is even better. We only found them because they spent big money on an ad in MediaWeek (not exactly a showcase of Guerrilla Marketing skills, huh?).
We do guerrilla marketing in the Midwest, with lower overhead than the Gorilla’s in NYC. If you are interested in putting some buzz on the street, you’ve found the right place. And if you have questions about how to build a site that will get you more hits in Google- try our Websitetology Seminar.
by Next Wave Team | Nov 12, 2006 | Advertising, Brand Relevancy, Creativity, Crispin Porter + Bogusky, Design, Differentiating Your Brand, Everything You Want to Know About Advertising, Great Ad Agencies, Guerrilla Campaigns, Low Budget Advertising, Practical Marketing 101, Secrets of Great Advertising
Working with small clients, doing great work is what got Fallon, McElligot Rice started in Minneapolis when most big clients thought they had to work with a NYC, Chicago or LA agency. We view work with independent local restaurants as part of keeping our city unique, interesting and fun. It’s also nice when a national publication includes examples of our work as part of a how to differentiate your small business to compete with the big chains.
Dayton’s Original Pizza Factory will never sell more pizza than Domino’s, Papa Johns, Donato’s or California Pizza Kitchen, but, they will have a loyal following and leave every customer smiling.
Restaurant Business Magazine Online - How to build buzz
New Rule #3 Surprise people (and they may surprise you)
Nothing gets customers buzzing like a surprise. Sometimes it’s a new product, or even a stunt.
“Target does great word-of-mouth stunts,” says Andy Sernovitz, CEO of the Word of Mouth Marketing Association. “They didn’t have a store in Manhattan, but they brought a truck of $99 window-unit air conditioners, parked them in Union Square and sold them off the back of the truck.
“The Drury Inn hotel chain gives you an hour of free long distance for every guest every day. It costs them nothing, but the first thing you do when you pick up the phone is to say, ‘Can you believe there’s a hotel with free long distance?’”
Even your humblest item can offer a surprise, says David Esrati, chief creative officer of ad agency The Next Wave in Dayton, Ohio. Like the pizza box he designed for Dayton’s Original Pizza Factory. The front of the box reads, “Smile! Your pizza’s here,” while the bottom says, “If you can read this, it’s time to reorder.” Says Esrati, “Everything you do in a restaurant is an advertisement.”
Unique service also gets people talking, says McConnell. At Cyrus, a fine-dining establishment in Sonoma, California, the hostess alerted the kitchen to a new guest’s arrival. Once seated, a cart came up with champagne and caviar. “It’s an experience I’ve talked about hundreds of times,” McConnell says.
Another gossip-starter is to offer dishes that aren’t on the menu but can be requested by people in the know. California’s In-N-Out Burger has a cult following for its “secret menu,” with burgers like the Animal Style, Protein Style, Flying Dutchman and 4×4. Jamba Juice has a similar reputation for smoothies, with unofficial concoctions like White Gummi Bear, Strawberry Shortcake and Peanut Butter and Jelly.
It’s nice to be quoted in the same article as Laura Ries, Jay Levinson and a mention of Crispin Porter Bogusky’s “Subservient Chicken” site- but what was more important is the results Pizza Factory has enjoyed over the years.
We’ve introduced blogs as a tool for our other restaurant clients, Eclipse and Coco’s Bistro, and although they haven’t fully taken advantage of them yet, once again, The Next Wave is on the forefront of Marketing Innovation.
by Next Wave Team | Sep 25, 2006 | Advertising, Everything You Want to Know About Advertising, Future of advertising, Great Ad Agencies, Hot New Creative Agencies, How To Select An Ad Agency, Marketing & the Web, Practical Marketing 101, Public Relations in the Web 2.0 world, Search and Business, Web strategy
Not to say we told you so- but, we’ve been taking heat on this subject lately per the opening of “Brew, a creative collaborative” and the need for agencies to set the tone for the kind of connections they want with their clients via a site.
Hill Holliday in Boston ditched their Flash site for a WordPress blog- and we’ve seen a few other agencies- like Wieden + Kennedy start blogs on the side. We integrated a Blog into this site back in January of 2005- late in the game for us- and saw such good results- we started a seminar on how to “blog for business” first as “Blogosopher” and then after a strategic adjustment for MidWest minds- “Websitetology.”
If we weren’t so busy working on client work- we’d change this whole site into a blog- but it’s that tale of the cobbler’s kids shoes.
Ad Age has finally caught on- that most agency sites don’t have any real content- they produce what we like to call “chest beater sites” that talk about themselves as much as Howard Stern or Paris Hilton talk about themselves. Agencies should know: It’s not about you- it’s never about you- and this is where we try to be different: it’s about what we give our customer. Yes, we try to create the ideas that change the game- the ones that set our clients apart from their competition- making them a category of one. Most agency’s mission statements are interchangeable- as are their websites. In fact- take the brand off the big agencies- and you couldn’t tell the difference.
We’ve included a brief excerpt from the Ad Age article- but, while you can check out Edelman.com- you’ve already found an agency that is different- so check us out too.
Advertising Age - Agencies Short on Real Ideas Should Check Out Edelman.com
Studying agency websites
Take a spin around a few agency websites and you’ll soon see what I mean. They’ve come a long way in a few years in that most are actually professional-looking and have some depth to them…
But taken together the content of the majority of these sites says: “We don’t have a clue how to differentiate ourselves, so we’re going to fall back on some fluffy concepts and jargon.” The number of iterations of “we’re the idea agency” is particularly depressing. Variously they declare their ability to deliver: “ideas,” “big ideas,” “catalytic ideas,” “return on ideas,” “brand ideas,” “leading brand ideas,” “ideas and ideas” and “ideas, ideas, ideas.”
OK, fair enough. So the business is about ideas. Maybe the sites differentiate the shops by actually showing those ideas? No such luck. I found no more than half a dozen examples of ideas worthy of the name. Several sites linked straight from the “idea” slug to ads. Ads aren’t ideas. A couple did try to illustrate the nature of an idea they’d had for a marketer, but that led to embarrassments too — such as the notion that telling consumers of a candy bar to “be great” somehow constituted a big brand idea.
Edelman.com
So what to do? Well, one big idea for a website ad agencies could do worse than emulate can be seen at Edelman.com. The independent global PR shop has turned its site into a blog and podcast landing page full of content. All the content is produced by employees and the 17 hosted blogs run the gamut from CEO Richard Edelman’s 6am to Micropersuasion musings from Steve Rubel (who also writes for Ad Age Digital), from the interesting PR Catalyst from Hoh Kim in Korea to a video blog shot with a cellphone.
The site, according to traffic research from Alexa.com, is attracting more than 250,000 visitors a month. That’s more than any of the ad agencies’ sites and is even beating up on some trade publications’ online offerings.
by Next Wave Team | Sep 22, 2006 | Advertising, Brand Relevancy, Crispin Porter + Bogusky, Everything You Want to Know About Advertising, Great Ad Agencies, How To Select An Ad Agency, Practical Marketing 101, VW advertising
First a disclaimer: The Next Wave will not work on alcohol, tobacco or paid political client. Alcohol can sell itself without our help.
Brands have life cycles- some can just keep growing with proper care and feeding, like Nike, or have ups and downs like Apple, but in general, brands do better when they don’t try to morph constantly. It’s called a consistent brand voice- and it’s an ad agencies job to help a client focus that voice and keep it above the noise of the crowd.
Wieden & Kennedy has been a star at this with Nike, and has more than it’s share of awards to back up it’s work. So what happened with Miller? After ten years of focusing that voice with the “High Life Man”- someone decided that the brand needed a sex change operation- and to toss the man- for the “girl in the moon”- which of course- lost the guys- and didn’t win over the girls. So, because the client made a bad decision, the agency has paid the price- much like VW blaming the agency for sagging sales- when the problems were tied to stale cars with low quality builds.
Once again- the winner is the agency of the millenium- Crispin Porter & Bogusky, who had revived interest in Miller Lite after Miller had left the “less filling- tastes great” campaign by the wayside.
Advertising Age - Miller Parts With Wieden
Miller Parts With Wieden
Ends Decade-Long Relationship That Created ‘High Life Man’By Jeremy Mullman
Published: September 22, 2006
CHICAGO (AdAge.com) — Miller Brewing Co. is splitting with Wieden & Kennedy, ending a decade-long relationship that created one of beer advertising’s enduring characters.
Ads replacing the ‘High Life Man’ with the ‘Girl in the Moon’ couldn’t help turn the brand’s sales around.
Ads replacing the ‘High Life Man’ with the ‘Girl in the Moon’ couldn’t help turn the brand’s sales around.
Girl in the Moon
The independent agency had most recently been agency of record for Miller High Life, creating the deep-voiced High Life Man who helped boost the brand’s slumping sales from 1998 through 2003, but then saw results trail off. Late last year, Miller asked Wieden to give the beer a more feminine positioning in line with its long-held “Champagne of Beers” boast, but ads tied to the “Girl in the Moon” didn’t help sales and were quickly canned. The brand has been off of TV for months.
A Miller spokesman said the company had been pleased with Wieden’s work and wished it luck going forward. Work on Miller High Life will go to Crispin Porter & Bogusky, Miami, which is currently Miller Lite’s agency of record.
I’m not a drinker, so I can’t comment on the taste or quality proposition that Miller High Life offers, but I can suggest that beer advertising is a lifestyle brand- one that should reinforce the drinkers identity and image. There are psychographics to beer drinkers- where you can classify consumers by their brand choices: Import drinkers, Malt liquor drinkers, domestic drinkers, draft vs. bottle etc. For any beer brand to be successful, the advertising and brand voice has to speak clearly to one segment of the market and stay true to that voice. There is no switching teams, there is no one beer for everyone- and if that is your goal, your name is probably Budweiser.
To all the people at Wieden who probably knew that the “girl in the moon” was a mistake- cheers! May you get to work on a beer client who believes in their strategy enough to stick to it.
by Next Wave Team | Sep 21, 2006 | Advertising, Brand Relevancy, Creativity, Everything You Want to Know About Advertising, Practical Marketing 101, Product and Service Naming, Search and Business, Web strategy
Big or small, before you name your new company, product or rock band, it’s well worth checking with a lawyer first. We’ve created a few brand names for clients- like “Kata” for a kaizen consultant, “Fearless Readers” for a comic shop, “Geotropix” for a GPS guided mapping systems integrator, “Technoconnecto” for a technology installation company and others.
Google is a great place to start checking a tradename- as is DNSStuff.com because most active brands will own their URL- or be published on the web. We use Google as a first step- because we also want to see what usage might be floating around the Internet- and, it also helps identify foreign language issues- which can always be interesting (the Chevy “Nova” meaning “No Go” in Spanish is the famous one).
The next step is to check with US Patent and Trademark Office.
So- you really have to wonder when someone who is considered a “marketing superstar” (Mark Burnett) makes a dumb mistake- like naming a new rock supergroup- after an existing rock group- even having an “identical mark.”
While we are on the subject of “marketing genius”- it’s also clear that Mark Burnett productions has zero understanding of web accessibility and search engine optimization- as this blog’s previous mention of the show ended up with a first page position on Google with a single post and properly tagged picture.
Read the entire MTV article by following this link: the excerpt that follows is the language you don’t want to hear about your new brand name.
MTV News - Judge Sides With Original Supernova In ‘Rock Star’ Suit
The suit insisted that the “Rock Star” producers willfully ignored the fact that the Supernova moniker was unavailable and that “individuals within defendants’ own organizations informed defendants of plaintiff’s rights in the Supernova mark.” Using the Supernova name would cut into the original band’s future earnings, as it would interfere “with plaintiff’s business relationships” or cause the band to lose merchandising deals and potential offers to perform, according to the suit. The filing also suggested that some fans of the band might be confused and therefore duped into buying the new Supernova’s merchandise and music.In his ruling, Houston acknowledged that “the marks are identical, the parties operate in very similar or identical markets, the Supernova is distinctive and therefore strong, and there is evidence of actual confusion in the market.” Houston further noted that “irreparable harm [to the original Supernova] is presumed” and added that “defendants access to [a] large amount of monetary and promotional resources will effectively diminish, if not eliminate, [the original Supernova’s] commercial presence in the marketplace.”
