Is it the agency- or the client causing the problem with Miller Beer?

First a disclaimer: The Next Wave will not work on alcohol, tobacco or paid political client. Alcohol can sell itself without our help.

Brands have life cycles- some can just keep growing with proper care and feeding, like Nike, or have ups and downs like Apple, but in general, brands do better when they don’t try to morph constantly. It’s called a consistent brand voice- and it’s an ad agencies job to help a client focus that voice and keep it above the noise of the crowd.

Wieden & Kennedy has been a star at this with Nike, and has more than it’s share of awards to back up it’s work. So what happened with Miller? After ten years of focusing that voice with the “High Life Man”- someone decided that the brand needed a sex change operation- and to toss the man- for the “girl in the moon”- which of course- lost the guys- and didn’t win over the girls. So, because the client made a bad decision, the agency has paid the price- much like VW blaming the agency for sagging sales- when the problems were tied to stale cars with low quality builds.

Once again- the winner is the agency of the millenium- Crispin Porter & Bogusky, who had revived interest in Miller Lite after Miller had left the “less filling- tastes great” campaign by the wayside.

Advertising Age - Miller Parts With Wieden

Miller Parts With Wieden
Ends Decade-Long Relationship That Created ‘High Life Man’By Jeremy Mullman

Published: September 22, 2006
CHICAGO (AdAge.com) — Miller Brewing Co. is splitting with Wieden & Kennedy, ending a decade-long relationship that created one of beer advertising’s enduring characters.
Ads replacing the ‘High Life Man’ with the ‘Girl in the Moon’ couldn’t help turn the brand’s sales around.
Ads replacing the ‘High Life Man’ with the ‘Girl in the Moon’ couldn’t help turn the brand’s sales around.

Girl in the Moon
The independent agency had most recently been agency of record for Miller High Life, creating the deep-voiced High Life Man who helped boost the brand’s slumping sales from 1998 through 2003, but then saw results trail off. Late last year, Miller asked Wieden to give the beer a more feminine positioning in line with its long-held “Champagne of Beers” boast, but ads tied to the “Girl in the Moon” didn’t help sales and were quickly canned. The brand has been off of TV for months.

A Miller spokesman said the company had been pleased with Wieden’s work and wished it luck going forward. Work on Miller High Life will go to Crispin Porter & Bogusky, Miami, which is currently Miller Lite’s agency of record.

I’m not a drinker, so I can’t comment on the taste or quality proposition that Miller High Life offers, but I can suggest that beer advertising is a lifestyle brand- one that should reinforce the drinkers identity and image. There are psychographics to beer drinkers- where you can classify consumers by their brand choices: Import drinkers, Malt liquor drinkers, domestic drinkers, draft vs. bottle etc. For any beer brand to be successful, the advertising and brand voice has to speak clearly to one segment of the market and stay true to that voice. There is no switching teams, there is no one beer for everyone- and if that is your goal, your name is probably Budweiser.

To all the people at Wieden who probably knew that the “girl in the moon” was a mistake- cheers! May you get to work on a beer client who believes in their strategy enough to stick to it.

When you hire a hot shop- what are you really getting?

The advertising business isn’t much different than any other big business these days- why invest when you can outsource?

Big shops, small shops, everyone is doing it, but the question is what are you really getting? And how much are you paying for that name on the door? Are you buying a Jaguar or a Ford with a Jaguar name plate but still the Jag price?

It seems that everybodies favorite agency, Crispin Porter + Bogusky does quite a bit of outsourcing, but if you read the rest of the following post, it doesn’t sound like they are building good business relationships with their subcontractors:
Adrants » Reader Wonders Why Crispin Stingy On Sharing Glory

“I just think it’s interesting that CP B has so much trouble giving credit to those with whom they collaborate on their campaigns. I was just reading some coverage of the iMedia Connection Brand Summit and found the following sentence a little disturbing, ‘CPB also created a GTI Configurator that let online visitors customize their GTIs with all the available features, after which they could take a virtual joyride with the beautiful German Engineer, Helga.’ I’m pretty sure IQ Interactive actually created the Configurator.”

Ski Bum opens new non-ad agency: note PR is important

In the art of the sound byte- anyone can be made to look like an idiot- I’ve had it happen to me, which is why we consider PR an integral part of the complete approach to marketing, advertising and especially on the Internet.

Before today- Bruce Bildsten was just a copy god in my book. He was one of the stars that came up with the great ideas for BMW Films (note- idiots at BMW took it down) while at Fallon. Fallon has always been one of my favorite big agencies that still acts like they are small.

Then Bildsten went out on his own- and sent some PR out claiming to be launching the next big thing in the advertising world- but, don’t call it an ad agency. It appeared on Ernie Schenck’s blog- which I enjoy greatly. Unfortunately, while Bruce may believe he’s the bomb, and his new agency, Brew, a Creative Collaborative, will be the shizzel, he forgot to make himself accessible.

You can read more on Ernies Blog on this link.

You can see my comments there- and read the previous post on this site here:

http://thenextwave.biz/tnw/?p=246

But- you can also Google Bruce and find this article he wrote for Fast Company- where, in his first line- he makes a PR faux pas- claiming to be a ski bum.

Which brings me to the point I want to make: What you say in print- is now forever findable in search. Does Bruce, newly minted “non-agency” owner, really want to be a ski bum now- or admit that he is in business?

And although it’s not entirely applicable, this post about conducting interviews via e-mail, and posting them on your site- with your spin, before someone else allows them to be pureed at will, might start to make more sense.

http://blogosopher.com/?p=161

Needless to say- I wish Bruce all the luck in his new business, however, If I’m a mega-brand looking for you- I’d rather find your site at the top of Google, than something you wrote years ago where you don’t admit to being in business.

Maybe it’s time to give up skiing and start managing your brand. We’d be glad to help.

Bruce Bildsten: A Creative Approach to Communication Clutter

Bruce Bildsten works as a creative director for Fallon. Because of his work on BMW Films, Bildsten was named to Adweek’s All-Star Creative Team.

I kind of joke that I never read business magazines. I don’t like to admit that I’m in business. I like to pretend that I’m still a ski bum.

The Next Wave is in business- for business, as an ad agency. We eat, sleep and breathe advertising. We will make you a lot more money than you pay us. That’s our promise. Our corporate mission statement isn’t about being new, bigger, better, hipper, cooler-

it’s this: Create lust, evoke trust.

We hope by reading about us, our work and our ideas, you get it.

Feel free to inquire about changing the world.

Oh, the arrogance- or if you run out of original ideas, call it something new.

Guy Kawasaki once said “Advertising is the plastic surgery of business,: a procedure to make ugly and old products look good” (“Selling the dream”) and it seems that agency types are still looking for new ways to package their same old mojo:
Ernie Schenck Calls This Advertising?: Bruce Bildsten Opens Brew. The Devil Made Him Do It.

Former Fallon CD, Bruce Bildsten, has opened Brew: A Creative Collaborative. Do not call it an ad agency or I will kill you. Brew is what I see as one of a new and emerging class of creative organizations. Says Bruce: “We are reinventing the creative team for the new communications landscape.” And Bildsten should know about new creative landscapes. While at Fallon, he directly oversaw the creation of BMW Films.“Think of Brew as the nation’s first truly unbundled creative shop—where we assemble best-in-class creative, strategy and media on a custom basis for clients,” said Bildsten.

I’m sure Bildsten is hotter than an Iranian nuclear dump- but his differentiation strategy is one of ignorance of the “new communication landscape”- you see the monster in the closet in marketing is search- the Google brand of search- and if we try to find Mr. Bildsten’s firm- well, we’ll end up looking at beer sites- lots of them.With a name like “Bildsten” he could have been like “Esrati”- a unique name for search marketing- but, I named this firm in 1988- in the days when a “Search engine” was a little old gray haired lady called a librarian and you still went to a phone book to look someone up.

I took some flack on Ernie’s site for suggesting that Mr. Bildsten was sounding like a poser on launch of his new endeavor, however I stand by the idea that the customers (marketers/clients in this case) still need to be able to define your “Creative Collaborative” by the standard vocabulary- “Meta data” of “Advertising Agency” in search- instead of forcing people into fumbling to find you.

I haven’t found the site for “Brew” yet- but I can almost bet that it will built with some search evading technology like Flash or a site full of pretty pictures with proper meta data to identify them.

If you do know the url for “Brew”- please add it in the comments.

Note: it’s been found:brew-creative.com

And if you want to see the Press release, it’s here: http://brew-creative.com/brew_press_release.pdf

Note: Dec 10, 2006, almost three months later, site is still under construction. Internet time doesn’t wait 3 months for content.

Note: Feb 8 2007, still waiting for content.

Note: April 13, 2007 it’s up. All Flash. No RSS. Search? 3 whole pages. Will there be new content from the “new” media gurus? Time will tell.

If you are really interested in new ideas for a new economy, but don’t want the same old tacking on the word “new” to the old wisdom of advertising- you are in the right place- The Next Wave in advertising- since 1988, nothing new about us, other than we were doing this long before Bildsten knew what a browser was.

We’re also available to speak to Ad Clubs around the country on the “new technology” of the “new media” of the “web 2.0 world.”

Sure hope this post has enough keywords in it.

The Crispin Porter + Bogusky monograph- coming to you soon.

The cover of Hoopla- the Crispin Porter Bogusky MonographThose Miami based builders of buzz are adding yet another tool to their marketing array- a monograph from Warren Berger called Hoopla

They aren’t the first agency to do this, or will they be the last. I can look at our agency bookshelves and see quite a few of these types of books- some more useful than others.

My first experience with these types of books came at my second job in the business- working for Visual Marketing Associates (a very short lived gig). One of the partners had a copy of “Living by Design”- one of Pentagram‘s first of many books they have produced about their work and processes. It was engaging, intelligent and changed my view of how a creative company should approach a clients challenges- from the narrow- solve the problem, to the how do we create the complete WOW factor that Tom Peters later wrote about (Pursuit of Wow! 1994).

I read about wagering fees on results for a campaign for a racetrack in “Chiat/Day, the first 20 years” (now very hard to find)- and Wieden and Kennedy’s pursuit of their first car account in “Where the sucker’s moon” - and realized that even the best agencies still have to stretch to win the big accounts.

Crispin is turning clients away these days, so the question will be, how much of their secret sauce will be revealed, and even if other agencies gain the recipe- will they be able to re-create the phenom that defines Crispin Porter + Bogusky in today’s advertising battlefield?

The return of “campaigns”

When we first wrote about the Chiat/Day produced Apple “get a mac” ads- I was comparing them to the Burger King Manthem- and viewing them from an efficiency standpoint.

Reading this article in the LA Times, we find out that Apple has at least 25 of these in the can- and I can guarantee they all cost less than the one BK Manthem spot produced by Crispin Porter & Bogusky.

Not strictly commercial - Los Angeles Times

There have been seven spots so far with Long playing the slacker-hip Mac guy to John Hodgman’s nerdy PC guy and there are almost 20 more in the can, guaranteeing that what is currently the hottest campaign on TV can last as long as the heat does.

So- in the day of one off ideas, fire for effect TV spots- with huge budgets- and very little actual selling going on- this Apple campaign is a standout- every spot hammers home a message of why Apple is cool, hip and reliable- while the PC isn’t.

The simple production values have caused a slew of spoofs- as a quick search of YouTube will show- but, if nothing else- that validates the concept as buzzworthy.

The question remains for other marketers- if two guys, in front of a white background- joshing each other for :30 can build sales- why have you spent so much with special effects, crazy stunts, exotic locales, etc?

If you had to sell your products or services with two guys in front of a white screen- what would they say?