Guerrilla Marketing 101- wild political postings

FREEWAYBLOGGER.com - Free Speech: Use It or Lose It

Frame grab from Frewway blogger videoIt’s political speech- and it’s protected- and you may or may not agree with the content- but if you want a primer on how to get your message out without spending big bucks- the video on FreewayBlogger shows you how to use paint, cardboard and a few overpasses to get your message out. Wild posting is common in big cities- but, you have to be careful of local laws and regulations.
Check out the link above.

Mark Cuban gets it.

The Movie Business Challenge - Blog Maverick - www.blogmaverick.com _

Mark Cuban- the guy who owns the Dallas Mavericks and HD Net- uses his blog to make him money. Not that he’s lacking it- he’s got enough to buy half of Dayton- and then some.

While offering jobs seems to be the thing for billionaires to do (Donald Trump and the Apprentice, Richard Branson and “The rebel billionaire” and Mark Cuban with “The benefactor”- c’mon- try to be more original) Cuban poses a very real question: How to market movies for less and drive people to the theaters.

Answer the question- and get a job.

So far- 568 applicants (give or take)- including The Next Wave.

His question is very much related to the topic “thoughts on TV” on this site- and how to get eyeballs in a Video On Demand (VOD) universe. It’s also why Amazon sells more than just books- since over time Nicholas Negroponte’s “Bits not Atoms” axiom will take effect.

Negroponte (head of the MIT Media lab, author of “Being Digital” and former back page writer for Wired magazine) said that converting digital bits to atoms- like newspapers, DVD’s and the like- doesn’t make sense- whatever is digital- should remain digital. So, the only thing movie theaters can do is take a lesson from Bookstores which have transformed themselves into social gathering places to survive. You may be interested in Hollywood Blvd. Cinema, Bar and Eatery in Woodridge IL- which seems to have mastered this (although their website needs a web 2.0 makeover).

We doubt we’ll hear from Cuban- but if you are facing marketing challenges in a changing world- consider giving us a call.

What do you think?

Why ad agency compensation has to change.

So the client looks at the proposed budget for the TV spot- and swallows hard. Those are big numbers- especially on the FX (effects) – green screen, miniatures, models etc- big cast- and then- they see- almost as much cash to make a “Making of the spot” documentary- and the clients says “Over my dead body.”
Scene from the So the agency account exec whips out a pistolo, shoots the CMO and off they go to make the spot- plus the documentary- which by the way- is only available online (not even on the clients site- click image on right to view in a new window)- and you have what Ad Age calls the most liked spot of the month: The Burger King Stackers spot- made by the hottest shop on the planet: Crispin Porter + Bogusky.
So- was this little documentary a wasteful indulgence? Not if it gets people to sit through 3.5 minutes of entertainment featuring your brand.
Would this have happened on a conventional compensation plan- where no media is bought to run this bit of agency extravagance- no. Would the brand have the buzz that BK is enjoying now? No. Is there hope for other fast food feeders to still own a piece of the “Meat head” market segment of men, aged 18-25 who are likely to eat fast food 3+ times per week? Not if you play it safe, and worry about offending some segment of the market. I can just hear a brand manager at P&G worrying about offending small people with this spot. Hence, P&G hasn’t been able to master the buzz machine of the Internet.
There is a burning question on my mind about Crispin’s Internet delivery strategy:

  • Are they purposefully avoiding putting work onto the client site so that it doesn’t seem to be delivered by the client (as a sort of distancing mechanism) and forgoing the measurement tools from the site stats-

-or-

  • is it that they don’t care about utilizing the information that can be gleaned from having the customer on their own server- watching where they go- and what they do?

To someone who believes in the power of webstats to provide insight into customers minds- the first option seems reckless. However, if the focus is on velocity of concepts- which seems to be a key to Crispin work (the factory concept)- measurement doesn’t matter- until they have a client that is actually selling online (like Gateway- who didn’t listen to their advice to streamline their product lines).
Either or- how a client justifies the expense of these can only be by one method- have sales increased – and word on the street is that Burger King is seeing results at the registers. Was it worth the extra money- absolutely, would most clients spend the extra money- no.
What do you think? Is Crispin missing out on opportunity to connect with customers by using Google video to distribute content instead of their own site?

What students in advertising talk about

Welcome to Room 116: Crispin Copies itself

It’s long- it’s full of off topic comments- and it focuses on the darlings of the ad world “Crispin Porter + Bogusky.” It started with an observation that some of the VW outdoor- looked a lot like the mini campaign.
I placed a comment at the end- that probably deserves reposting here- so here you go:

Ripping off oneself isn’t illegal- it used to be called “having a style” and- if something is proven to work- and the client is in deep shit- do it.
Some of you seem to have missed bothering to read the CP+B site- they build advertising like Detroit builds cars- not for long lasting practical lives- but like throw aways, planned obsolecence. It keeps them in business- and it keeps audiences entertained. They don’t strive for “Just do it” or “Got milk” - they are like a comedian on tour- each show has to evolve- or the audience won’t laugh.
Ad people and CMO’s are the only people who know what agency did what- most consumers just want to know who did that catchy little ditty on the Rabbit- “multiply” spot. Most consumers aren’t stupid enough to go out and buy a VW because of it- they still know that the cars suck.
Which brings us to a major point about CB+P- they actually go outside the halls of advertising- into the brand world the product lives in- and work on the touchpoints- that’s more than advertising and pretty pictures- that’s real marketing- something lost on most advertising students- I still believe CB+P thinks about actually selling things- as opposed to creating pop-culture (which from reading this thread- seems waaaay more important than discussing how to sell crappy cars).
For all of Crispin’s strengths- they still make mistakes- esp. with how they use the web to connect with their customers- they still are using it as a broadcast medium instead of a 2-way exchange.
And on BK- no one mentioned “subservient chicken” or “Ugoff”- both of which were brand changing positioners.

What do you think?

A website can be a Customer Information System

As many of you know, we run a seminar on using a blog (specifically WordPress) as a content management system for a business website. The news section of The Next Wave site (where you are now) was added in January of 2005 and now accounts for most of the traffic on our site.
Although we got an early start on having a website (our first site went up in 1994) and we soon figured (back while everyone was still on dial-up) that Flash wasn’t the way to build an entire site (later we looked really smart- since search engines and Flash don’t go together very well)- we were pretty slow to realize how important webstats are to providing customer feedback and marketing opportunities.
The reason: when our content didn’t change often, neither did our web stats. That all changed with the news/blog- and analyzing web stats has become one of the most important parts of our seminar. As you add content- people find your site using different search terms- and link to you for different reasons- these are all opportunities to do business or learn about your customers.
It’s how we decided to begin the seminars- and it’s also taught us a lot about how to build websites for our customers- so they can get more customers. Just like there are keywords- or trigger words in print advertising (Free- being the “best” one), search terms can tell you a lot about your customers hot buttons. For us, guerrilla ad campaigns, viral marketing, and non-traditional advertising have been hot topics- as have low-budget ads. In a highly competitive media environment, it’s become obvious that just spending more on traditional media isn’t a cost effective solution. The flip-side is, many of these potential clients aren’t willing to pay for the services to get the “more bang for your marketing buck” to the agency for coming up with the “big idea.”
One of the places we find the big idea for a client- or at least get a start on the idea, is by searching through their well crafted website stats- where the search terms can show what’s on customers minds. Think of a website stats package as a way to eavesdrop on your virtual sales floor- as if you had a way to listen to every single customer that had an interest in your products.
When we land a retail client, we like to do site studies- where we observe customer interactions with our clients staff, the environment, the product, the sales process- and then make suggestions on improvements. We also visit the competition and do the same analysis. We want to discover what drives your most profitable customers to shop with you – and how to find more like them. We can do the same with visiting your sites backend- analyze, review, and build new strategies to connect and close the sale.
To repeat what we’ve said before- it’s imperative for a business to post all marketing materials online, in a place with a unique url link, and in a format that can be shared. Let the customer print your ad, own your TV spot, be able to listen to your radio spot over and over if they so choose. Even better- let them link back to your page, comment on the ad, be able to find out everything they can about it- because it most probably is what brought them to your site in the first place (isn’t that the reason you ran the ad in the first place).
One of our most popular posts was where we scanned and posted a BMW motorcycle ad, and placed the copy in a Google friendly format (remember, search engines can’t read flash- or the text in the contents of a jpg file) – another was where we compared an Apple TV campaign to a Burger King TV spot- which brought us mad traffic for information on the BK spot. For all the creativity Crispin Porter Bogusky showed in the BK spot and the strategy, they made it hard for people to find out where “I am man, hear me roar” came from.
So instead of driving people to Burger Kings site, where they could have been rewarded with a special offer, or discovered additional information about the product- like the exact ingredients in a Texas Double Whopper- they were on our site.
One of the outcomes of the BMW ad- is that when people search for “BMW motorcycles in Dayton” they end up on our site- and are disappointed that we were mentioning that our market has lost it’s closest dealer- partially because BMW hasn’t been successful at driving traffic to the shops- in our opinion, because of lackluster advertising and a poor web strategy.
We are now getting a lot of traffic on our site for people searching out answers to marketing questions- so we’re starting a new category: Practical marketing 101. We will be writing about ways to build successful marketing plans- utilizing well built websites as a basis for formulating sales plans that generate high traffic- especially for smaller businesses- independent businesses and our favorite type of client- the underdog.
We hope this helps you understand what The Next Wave means when we say we aren’t just an “ad agency”- but a source for marketing and innovation.
What do you think?

Crispin Porter Bogusky endorses small shops!

Google search for Crispin Porter + BoguskyWe just took a look on Google for Crispin Porter + Bogusky, we are now ranked 7, that’s from not in the first 120+ search results last week. Found this interesting article from the Miami Herald about the growth of CP+B that’s worth a read:

MiamiHerald.com | 02/13/2006 | Crispin Porter + Bogusky’s rise to the top
Our favorite quote from Chuck Porter: ‘When we were small, we learned to use imagination — not money” - well, not that they are big- they sometimes use a lot of money (not always bad) like for the Burger King Manthem spot that we compared to the Apple Campaign in “Is your agency ego in line with your budget”

Crispin Porter + Bogusky is now over 400 employees, and in two offices (Denver and Miami)- and while the quality of their work continues to be spectacular, the question that Guy Day and Jay Chiat once asked may become relevant one day: “How big can we get before we get bad?”

With the demand so high for CP+B’s magic, they have the opportunity to pick and choose their clients, and to dictate what their clients should do. Gateway didn’t like the advice to scale back their offerings to a simplified product matrix- and now Gateway isn’t a client. Compare the Apple store to the Dell store, and you will quickly see that Apple has a far easier site to navigate and sticks to a simple “Good, better, best” type matrix- Crispin was absolutely correct in their advice to Gateway, and it’s this type of advice that clients should be willing to pay more for, instead of bigger ad budgets.

Another quote from this article stands out:

”They’re really vested and interested in our commercial objectives,” says Chris Rossi, vice president of sales and marketing for Virgin Atlantic Airways North America. ‘You don’t just go in and say `give me a print concept.’ I have a conversation with Alex [Bogusky] about sales and market share. You don’t usually have a conversation with the creative director like that.”

Our first meeting with clients almost always includes the question: “what is your most profitable part of your business- and how can we jump start that” - it’s not about doing advertising for advertising’s sake, it’s about building a relationship on mutual growth and profitability. If your agency isn’t asking these kinds of questions, maybe you should be looking for a new advertising agency.

As the old quote goes “it’s not creative, unless it sells.”

And if you can’t get Crispin Porter + Bogusky to talk to you about growing your business, we know a small shop that would love to talk to you.

We can get you to the top of search, create relationships with your clients, and get people talking about your brand- using more imagination, not money.