iPhone and the future of advertising

Photo of iPhoneSell your stock in ABC, CBS, NBC and FOX, say goodbye to the cable companies, and look at Apple, Cingular, Yahoo and Google. Kiss phone books goodbye as well. Credit cards may go away too. The iPhone is coming this June, and it will change the world.
Already, Research in Motion (the Blackberry people), Palm, Motorola and other “Smart Phone” makers stock dropped, and deservedly so. My Treo 700 is a pain in the butt to use and it’s one of the “better smart phones.”
Steve Jobs has 30 years experience in changing the way people and computers interact and with yesterday’s introduction of the iPhone, he showed why Apple is the master of the GUI (Graphical User Interface). First came the mouse, then the click wheel and now- the scrolling gesture and MultiTouch interface (most touch screens can only read one point at a time). All, in all, it’s brilliant. A phone, iPod and Internet device- but, watch out, it may be way more than that.
When the video iPod was introduced, it wasn’t that the iPod could play video that was the groundbreaking news- it was that Apple was selling “free” TV programs for $1.99. The beginning of a la carte programming delivered over IP. Now, with the iPhone and the new Apple TV set top box, we have the “Remote” that pulls everything together, including a billing system (Cingular) and a whole new way for advertisers to reach highly targeted consumers. Just think, your cell phone bill could be subsidized for you agreeing to watch highly targeted content- based on several different criteria to begin with:

  • Your geographic location- cell phones are mini GPS devices, and as Jobs demonstrated the iPhone integration with Google maps/Google local, he showed us the beginning of a brand new way to access advertising, custom crafted to your longitude and latitude.
  • Your buying habits and payment processing might be handled through Google wallet, with you keeping your running account balance on your phone. Phones have been used in Japan to pay vending machines for years, the iPhone brings whole new levels of integration to your pocket.
  • The end of “Sales” for bricks and mortar stores- if your price doesn’t match what comes up in Froogle, you won’t make the sale. The “true browser” with easy input, coupled with a camera that can probably read product bar codes will put so much power in the consumers hand that all retailers will be able to compete on is better service or immediate delivery. Will that be worth paying a premium? Take a look at what the iTunes store has done to the music industry if you need hints.
  • With its superior interface and WiFi/phone system Internet access, the iPhone will allow users to access company websites on it’s small screen. Jobs didn’t show any Flash sites in the demo, but, by partnering with Yahoo and Google- and showcasing the New York Times- he did hint at the importance of CSS coded HTML which scales, and reformats to different screens easier than Flash. If you have a website that is in Flash come June, you will be missing many of the opportunities of true Mobile connectivity.
  • Last but not least, with a real browser- and an 8 gig drive, consumers will be able to carry your ads, your product literature- right to the point of sale- or discuss your products or service over lunch with friends- complete with sound, motion and data. No more need for brochures- even PDF’s online that don’t easily fit the new screen won’t be as handy a well-designed web interface. Think of having infomercials on your site that entertain and allow 2-way feedback- as well as click to buy options- all accessible from anywhere- anytime, in your customer’s pocket.

There is much more to this iPhone than an iPod, Phone, Internet connectivity- there is the first step of the true 1 to 1 revolution.
Apple stock went up 8 points yesterday. Just wait until June and the full power of this new phone is realized- by developers and marketers.
If the phone works as promised, and the reviews are good, Apple’s stock will climb like Googles- and the web will be a whole new place for marketers to (re) learn.

A ton of good ideas- but a lousy site for search

Screenshot of GoGorillaMedia WebsiteIf you are looking for guerrilla marketing ideas, GoGorillaMedia wants to be your source. They’ve got a ton of great ideas on their site- all, tried, tested and true, but the site doesn’t search at all as you can see by the following test from Google that only returns 2 pages:

google Results for GoGorillaMedia sitesite:gogorillamedia.com - Google Search
GoCARD - GoGORILLA Media
© 2005 GoCARD, LLC.
www.gogorillamedia.com/ - 2k - Cached - Similar pages
[FLASH]
LOADING LOADING LOADING. LOADING. LOADING.. LOADING.. LOADING …
File Format: Shockwave Flash
LOADING LOADING LOADING. LOADING. LOADING.. LOADING.. LOADING… LOADING… LOADING LOADING LOADING. LOADING. LOADING.. LOADING.. LOADING… LOADING.

If there is one thing that is imperative in any guerrilla campaign it’s a great website- one that if you type Go Guerrilla Media, or Go Guerrilla Marketing, you should be able to find GoGorillaMedia instead of The Next Wave. Having a showcase of stuff to buy to spread the word is great- having a website that people can find is even better. We only found them because they spent big money on an ad in MediaWeek (not exactly a showcase of Guerrilla Marketing skills, huh?).
We do guerrilla marketing in the Midwest, with lower overhead than the Gorilla’s in NYC. If you are interested in putting some buzz on the street, you’ve found the right place. And if you have questions about how to build a site that will get you more hits in Google- try our Websitetology Seminar.

Advice to NBC- make Studio60 available online

Note to NBC- maybe if you had all the episodes available online, to anyone with a computer (not just those with a Viiv chipset) - or available through the iTunes store- maybe your viewership would go up. I wrote about this earlier: How not to tie TV to the Internet.
It’s hard to interest people in these very intense serial dramas if they don’t know what’s going on- sort of like walking into a movie halfway in- and going, hmmmmm?

High income viewers don’t want to have to struggle to watch a show- they have better things to do. They are least likely to go on BitTorrent etc. to get the show (although their kids know how).

TV Week

NBC is making good on its promise to stand by lackluster performer “Studio 60 on the Sunset Strip,” making a full-season pickup order for the Aaron Sorkin drama.

The network has ordered an additional nine episodes of the series, which has been struggling in its Monday night, 10 p.m. time slot. “Studio 60” is averaging a 4.0 rating in adults 18-49 and 9.8 million viewers overall, according to Nielsen Media Research.

“I am pleased to show our support for this outstanding and ambitious effort,” said Kevin Reilly, president, NBC Entertainment. “From the start, they have delivered the superb show that we wanted. The critical support has been rock-solid and there is a passionate core audience. We can’t wait for what’s going to come in the remainder of the season.”

Mr. Reilly has said he supports “Studio 60” despite its low viewership because the show is fits NBC’s brand and attracts affluent, educated viewers.

I’ve enjoyed Studio 60 on the Sunset Strip- via TiVo, as always, Aaron Sorkin dialog requires frequent instant replays. The good thing about both TiVo and online viewing- is they both give real numbers- as opposed to Nielsen’s extrapolated data.

The future of television isn’t in ratings, it’s in the ability to target real people. If NBC changed it’s net strategy, the show might be able to deliver numbers that standard ratings won’t.

NOTE: 14 NOV 2006- Studio 60 on the Sunset Strip is now available on iTunes at $1.99 per show. Note- 30 Rock is available for free. NBC brass must be reading this site.
Studio 60 On the Sunset Strip

Ad industry seeks diversity?

I just returned from NYC to attend the first AAAA/AAF Supplier Diversity Trade Fair.

The Next Wave is a Service Disabled Veteran Owned Business, with HUB (Historically Underutilized Business Zone) zone certification. If you are a big agency that’s doing work for the Government, those certifications are very important- it’s Federal law that 3% of your budget be allocated to working with SDVOB and there can be other requirements mandating HUB zone participation.

The Next Wave has been listed in CCR (the Federal data base for eligible contractors) for over 10 years. We have been called by exactly 6 different businesses over those years- either as a last minute effort to include us in a list of “possible subcontractors” in a bid (Leo Burnett for the Army recruiting contract- which went to McCann, and Burson Marsteller on an unnamed project) and a whole bunch of times by the diversity master of the moment at SBC/ATT. It seems that SBC/ATT has very high diversity goals- but very poor follow through.

The list of great ad agencies attending the event was impressive:
Arnold Worldwide
BBDO New York
Leo Burnett, USA
Campbell Ewald
DDB New York
Deutsch
DraftFCB
Element 79 Partners LLC
Euro RSCG Worldwide, New York
Grey Worldwide
GSD&M
JWT New York
The Kaplan Thaler Group
Lowe Worldwide
Merkley Partners
MediaVest
McCann Erickson
Ogilvy & Mather
Publicis New York
Saatchi & Saatchi
TBWA\Chiat\Day
Y&R

and then there was us: The Next Wave.

Since ad agencies don’t typically like to admit to hiring either freelance creative, or another agency to do work for their clients- we took a different path to approach them in partnering for diversity goals: we only talked about helping them understand Web 2.0 and Search Engine Optimization, Direct Mail fulfillment (pimping for a local SDVOB who is also a member of VOB108.org with us) and video production- which we can do in-house, or partner with others to deliver product that qualifies for SDVOB participation points.

Our promo piece included the an analysis of how each of the above agencies compared in number of actual pages indexed by Google. The results were astonishing- of the 22 agencies in attendance, The Next Wave beat all but 4 for accessible, searchable content. Here is what we found:

The Next Wave's handout for AAAA/AAF diversity trade fair2 from mccann.com
4 from greyny.com
4 from saatchiny.com
24 from deutschinc.com
29 from element79.com
37 from tbwa.com
39 from leoburnett.com
52 from kaplanthaler.com
58 from bbdo.com
58 from mediavestww.com
94 from publicis-usa.com
114 from gsdm.com
152 from loweworldwide.com
161 from arnoldworldwide.com
193 from yr.com
212 from merkleyandpartners.com
230 from draftworldwide.com
244 from campbell-ewald.com
260 from thenextwave.biz
480 from ddb.com
577 from ogilvy.com
621 from eurorscg.com
2,220 from jwt.com

Note: Crispin Porter Bogusky, the agency that is known for their viral video and “web and new media expertise” only returns 1 page.

Presenting proof that 82% of the Agencies in attendance have interactive departments don’t understand Google isn’t always the best way of making friends, but most of the representatives there seemed genuinely interested and surprised by the results- and the implications for them.

If you work at one of these big agencies, or others, and want to learn how you need to build websites that have content (including your ads) that the general public can find- and interact with, we are available for consulting.

If you want to find out how to tell how many pages Google knows about in your domain do the following:

  1. Go to Google
  2. type: site:yourdomainname.tld in the search box
  3. it will return the numbers of pages it has indexed and what each page is about and it’s title (if your title says “untitled” or “home” and the “about text” is the same for more than one page- you need to call us ASAP).

We believe “Search Engine Marketing” is voodoo, however, we are sure that if your customers can’t find your content in google- you don’t exist for most of the market.

If you are looking for a way to meet your Federally required SDVOB participation for contracts- we can help you with the following NAICS Codes:
54143 Graphic Design
541810 Advertising agencies
541613 Marketing Consulting Services
541511 web development
518210 web hosting
512110 video production

Will this trade fair generate diversity in advertising? Probably not. But it was a step in the right direction.

Some suggestions for future trade fairs: Supply a database of vendor attendees and their services and qualifications to the Agency buyers- and include that information on the name badges. It would be a huge help.

The other suggestion: Hold it in a place that has a history of supporting diversity, instead of the NY Athletic Club- it seemed almost like blasphemy to be in a place that didn’t have African American Members until the 80’s and was so concerned with a dress code.

When your agency shows up in search- and you don't.

We were doing research on cosmetics branding- and asked a friend who is a former “cosmetina” about who is hot.

She suggested looking at “Tony & Tina” so we did a Google search, and another search, and another search- and couldn’t find the company site. What we did find was this:

Buzz Marketing Group: Case Studies: Tony + Tina

Results
Tony Tina experienced a 25% increase in web site traffic, which led to a major site upgrade.

Unfortunately- the agency didn’t provide a link to the site, nor did the search engines. Must be a pretty impressive site- so hip, they want to keep it a secret.

If anyone knows the url to Tony + Tina Cosmetics- please use the comment section to tell us the link.

If you are an agency, and your client doesn’t come before your site in search- shame on you.

How not to tie TV to the Internet

Header picture from Studio 60 on the Sunset Strip site

ABC gets it, CBS gets it, NBC doesn’t.
I admit it, I didn’t put my season pass on my TiVo for Studio 60 on the Sunset strip in until after the premier. That means I’ve got shows 2 and 3 sitting on my TiVo- but no number 1. No problem, I’ll spend $2 and download it from iTunes. Can’t. NBC doesn’t have their shows on iTunes.
So I’ll go to NBC.com and watch streaming video, no problem. Wrong again. No “Viiv technology”- not only am I on a Mac- but, my PC’s aren’t new and fast enough. Way to go NBC (and Microsoft) I’ll just run out and spend $800 on a new PC to watch your pilot, with the advertising- Not.
Which makes you wonder- is NBC even trying to deliver the largest audience for their advertisers, or are they trying to sell new PC’s and Microsofts DRM software that I had to install only to be told my hardware isn’t up to speed.
And the networks wonder why people are turning to file sharing technology like bit-torrent? If I was an advertiser in Studio 60 I’d be fuming at NBC for this gaff. However, the NBC site has such a bad interface that the advertisers probably wouldn’t know where to click in the first place.
If you wonder why NBC is slipping in the ratings pool, this is only one of the reasons. If you don’t allow your community to build around a show, and give your audience a chance to steer their friends to your new programming, you are only hurting yourself.
The future of television will be on demand, over IP and the content is most likely going to come straight from the producers- for this very reason- the networks aren’t doing their job of distribution adequately.
Too bad, ‘cause Studio 60 looks like a winner.