Is your agency’s website the kind of website you would want?

Not to say we told you so- but, we’ve been taking heat on this subject lately per the opening of “Brew, a creative collaborative” and the need for agencies to set the tone for the kind of connections they want with their clients via a site.

Hill Holliday in Boston ditched their Flash site for a WordPress blog- and we’ve seen a few other agencies- like Wieden + Kennedy start blogs on the side. We integrated a Blog into this site back in January of 2005- late in the game for us- and saw such good results- we started a seminar on how to “blog for business” first as “Blogosopher” and then after a strategic adjustment for MidWest minds- “Websitetology.”

If we weren’t so busy working on client work- we’d change this whole site into a blog- but it’s that tale of the cobbler’s kids shoes.

Ad Age has finally caught on- that most agency sites don’t have any real content- they produce what we like to call “chest beater sites” that talk about themselves as much as Howard Stern or Paris Hilton talk about themselves. Agencies should know: It’s not about you- it’s never about you- and this is where we try to be different: it’s about what we give our customer. Yes, we try to create the ideas that change the game- the ones that set our clients apart from their competition- making them a category of one. Most agency’s mission statements are interchangeable- as are their websites. In fact- take the brand off the big agencies- and you couldn’t tell the difference.

We’ve included a brief excerpt from the Ad Age article- but, while you can check out Edelman.com- you’ve already found an agency that is different- so check us out too.

Advertising Age - Agencies Short on Real Ideas Should Check Out Edelman.com

Studying agency websites
Take a spin around a few agency websites and you’ll soon see what I mean. They’ve come a long way in a few years in that most are actually professional-looking and have some depth to them…
But taken together the content of the majority of these sites says: “We don’t have a clue how to differentiate ourselves, so we’re going to fall back on some fluffy concepts and jargon.” The number of iterations of “we’re the idea agency” is particularly depressing. Variously they declare their ability to deliver: “ideas,” “big ideas,” “catalytic ideas,” “return on ideas,” “brand ideas,” “leading brand ideas,” “ideas and ideas” and “ideas, ideas, ideas.”

OK, fair enough. So the business is about ideas. Maybe the sites differentiate the shops by actually showing those ideas? No such luck. I found no more than half a dozen examples of ideas worthy of the name. Several sites linked straight from the “idea” slug to ads. Ads aren’t ideas. A couple did try to illustrate the nature of an idea they’d had for a marketer, but that led to embarrassments too — such as the notion that telling consumers of a candy bar to “be great” somehow constituted a big brand idea.

Edelman.com
So what to do? Well, one big idea for a website ad agencies could do worse than emulate can be seen at Edelman.com. The independent global PR shop has turned its site into a blog and podcast landing page full of content. All the content is produced by employees and the 17 hosted blogs run the gamut from CEO Richard Edelman’s 6am to Micropersuasion musings from Steve Rubel (who also writes for Ad Age Digital), from the interesting PR Catalyst from Hoh Kim in Korea to a video blog shot with a cellphone.

The site, according to traffic research from Alexa.com, is attracting more than 250,000 visitors a month. That’s more than any of the ad agencies’ sites and is even beating up on some trade publications’ online offerings.

Branding: why lawyers should be there at the beginning

Big or small, before you name your new company, product or rock band, it’s well worth checking with a lawyer first. We’ve created a few brand names for clients- like “Kata” for a kaizen consultant, “Fearless Readers” for a comic shop, “Geotropix” for a GPS guided mapping systems integrator, “Technoconnecto” for a technology installation company and others.

Google is a great place to start checking a tradename- as is DNSStuff.com because most active brands will own their URL- or be published on the web. We use Google as a first step- because we also want to see what usage might be floating around the Internet- and, it also helps identify foreign language issues- which can always be interesting (the Chevy “Nova” meaning “No Go” in Spanish is the famous one).

The next step is to check with US Patent and Trademark Office.

So- you really have to wonder when someone who is considered a “marketing superstar” (Mark Burnett) makes a dumb mistake- like naming a new rock supergroup- after an existing rock group- even having an “identical mark.”

While we are on the subject of “marketing genius”- it’s also clear that Mark Burnett productions has zero understanding of web accessibility and search engine optimization- as this blog’s previous mention of the show ended up with a first page position on Google with a single post and properly tagged picture.

Read the entire MTV article by following this link: the excerpt that follows is the language you don’t want to hear about your new brand name.

MTV News - Judge Sides With Original Supernova In ‘Rock Star’ Suit

The suit insisted that the “Rock Star” producers willfully ignored the fact that the Supernova moniker was unavailable and that “individuals within defendants’ own organizations informed defendants of plaintiff’s rights in the Supernova mark.” Using the Supernova name would cut into the original band’s future earnings, as it would interfere “with plaintiff’s business relationships” or cause the band to lose merchandising deals and potential offers to perform, according to the suit. The filing also suggested that some fans of the band might be confused and therefore duped into buying the new Supernova’s merchandise and music.In his ruling, Houston acknowledged that “the marks are identical, the parties operate in very similar or identical markets, the Supernova is distinctive and therefore strong, and there is evidence of actual confusion in the market.” Houston further noted that “irreparable harm [to the original Supernova] is presumed” and added that “defendants access to [a] large amount of monetary and promotional resources will effectively diminish, if not eliminate, [the original Supernova’s] commercial presence in the marketplace.”

Ski Bum opens new non-ad agency: note PR is important

In the art of the sound byte- anyone can be made to look like an idiot- I’ve had it happen to me, which is why we consider PR an integral part of the complete approach to marketing, advertising and especially on the Internet.

Before today- Bruce Bildsten was just a copy god in my book. He was one of the stars that came up with the great ideas for BMW Films (note- idiots at BMW took it down) while at Fallon. Fallon has always been one of my favorite big agencies that still acts like they are small.

Then Bildsten went out on his own- and sent some PR out claiming to be launching the next big thing in the advertising world- but, don’t call it an ad agency. It appeared on Ernie Schenck’s blog- which I enjoy greatly. Unfortunately, while Bruce may believe he’s the bomb, and his new agency, Brew, a Creative Collaborative, will be the shizzel, he forgot to make himself accessible.

You can read more on Ernies Blog on this link.

You can see my comments there- and read the previous post on this site here:

http://thenextwave.biz/tnw/?p=246

But- you can also Google Bruce and find this article he wrote for Fast Company- where, in his first line- he makes a PR faux pas- claiming to be a ski bum.

Which brings me to the point I want to make: What you say in print- is now forever findable in search. Does Bruce, newly minted “non-agency” owner, really want to be a ski bum now- or admit that he is in business?

And although it’s not entirely applicable, this post about conducting interviews via e-mail, and posting them on your site- with your spin, before someone else allows them to be pureed at will, might start to make more sense.

http://blogosopher.com/?p=161

Needless to say- I wish Bruce all the luck in his new business, however, If I’m a mega-brand looking for you- I’d rather find your site at the top of Google, than something you wrote years ago where you don’t admit to being in business.

Maybe it’s time to give up skiing and start managing your brand. We’d be glad to help.

Bruce Bildsten: A Creative Approach to Communication Clutter

Bruce Bildsten works as a creative director for Fallon. Because of his work on BMW Films, Bildsten was named to Adweek’s All-Star Creative Team.

I kind of joke that I never read business magazines. I don’t like to admit that I’m in business. I like to pretend that I’m still a ski bum.

The Next Wave is in business- for business, as an ad agency. We eat, sleep and breathe advertising. We will make you a lot more money than you pay us. That’s our promise. Our corporate mission statement isn’t about being new, bigger, better, hipper, cooler-

it’s this: Create lust, evoke trust.

We hope by reading about us, our work and our ideas, you get it.

Feel free to inquire about changing the world.

Oh, the arrogance- or if you run out of original ideas, call it something new.

Guy Kawasaki once said “Advertising is the plastic surgery of business,: a procedure to make ugly and old products look good” (“Selling the dream”) and it seems that agency types are still looking for new ways to package their same old mojo:
Ernie Schenck Calls This Advertising?: Bruce Bildsten Opens Brew. The Devil Made Him Do It.

Former Fallon CD, Bruce Bildsten, has opened Brew: A Creative Collaborative. Do not call it an ad agency or I will kill you. Brew is what I see as one of a new and emerging class of creative organizations. Says Bruce: “We are reinventing the creative team for the new communications landscape.” And Bildsten should know about new creative landscapes. While at Fallon, he directly oversaw the creation of BMW Films.“Think of Brew as the nation’s first truly unbundled creative shop—where we assemble best-in-class creative, strategy and media on a custom basis for clients,” said Bildsten.

I’m sure Bildsten is hotter than an Iranian nuclear dump- but his differentiation strategy is one of ignorance of the “new communication landscape”- you see the monster in the closet in marketing is search- the Google brand of search- and if we try to find Mr. Bildsten’s firm- well, we’ll end up looking at beer sites- lots of them.With a name like “Bildsten” he could have been like “Esrati”- a unique name for search marketing- but, I named this firm in 1988- in the days when a “Search engine” was a little old gray haired lady called a librarian and you still went to a phone book to look someone up.

I took some flack on Ernie’s site for suggesting that Mr. Bildsten was sounding like a poser on launch of his new endeavor, however I stand by the idea that the customers (marketers/clients in this case) still need to be able to define your “Creative Collaborative” by the standard vocabulary- “Meta data” of “Advertising Agency” in search- instead of forcing people into fumbling to find you.

I haven’t found the site for “Brew” yet- but I can almost bet that it will built with some search evading technology like Flash or a site full of pretty pictures with proper meta data to identify them.

If you do know the url for “Brew”- please add it in the comments.

Note: it’s been found:brew-creative.com

And if you want to see the Press release, it’s here: http://brew-creative.com/brew_press_release.pdf

Note: Dec 10, 2006, almost three months later, site is still under construction. Internet time doesn’t wait 3 months for content.

Note: Feb 8 2007, still waiting for content.

Note: April 13, 2007 it’s up. All Flash. No RSS. Search? 3 whole pages. Will there be new content from the “new” media gurus? Time will tell.

If you are really interested in new ideas for a new economy, but don’t want the same old tacking on the word “new” to the old wisdom of advertising- you are in the right place- The Next Wave in advertising- since 1988, nothing new about us, other than we were doing this long before Bildsten knew what a browser was.

We’re also available to speak to Ad Clubs around the country on the “new technology” of the “new media” of the “web 2.0 world.”

Sure hope this post has enough keywords in it.

When the ad world searches

Google is perhaps one of the greatest market research tools ever. Want to find out when someone or something peaks the interest of the market- go to Google labs and look at Google trends. Find out when searches peak for what term.

The two major areas where search engines still aren’t very useful are by location and by time, but Google trends is one of the early tools to be able to show us time and place.

Imagine being able to track buzz by market when launching a new campaign- without having to do expensive research- look at the search for Crispin Porter + Bogusky- and see that winning a major account and winning major awards- create a bump in search.

Google Trends: crispin porter bogusky

Search Trends for the Term

Want to see if a new campaign started an increase in interest?

Here is the link to Google trends for the word “Pontiac”- remember they ran a campaign asking customers to google them? Well, it seems labor issues and plant closings are more likely to push search than ads asking people to Google you:

Google Trends: Pontiac

This only works for terms with huge search numbers- trying it on my name results in an error message saying not enough search volume to display graphs- and search Chiat Day- gives a graph- with no data points- but does give location stats.

Tools like this will become increasingly relevant to agency compensation structures- if your campaign doesn’t increase search, or site traffic- it’s not doing its job.

What do you think?

Chalk is Cheap – part 2

We took to the streets today to promote the Websitetology.com seminar. Downtown Dayton Ohio has the cleanest sidewalks - making this both fun and easy.

Of course some people around here always get their panties in a twist about something - the post in front of the Mead Tower- was poking fun at the “New Page” Corporation- which just announced they are bailing for the ‘burbs-

A New Page is a Websitetology.com

“A “New Page” is a Websitetology.com”

In front of CityWide Development- we put a message about the realities of our website technology:

More Economic, Less Development- Websitetology.com

 

We also suggested you can get a great website for less:

 

“A Great website shouldn’t cost an arm and a leg”

A Great website shouldn't cost an arm or a leg

We also reminded people that no one watches TV commercials anymore- which is a good reason for chalk on sidewalks- Guerrilla Marketing-

 

No One watches Commercials anymore- Wesbsitetology.comThere were more- including

  • “I came, I saw! Because I googled”
  • “I Google, therefore I am”
  • “Get a PhD in Websitetology for only $79”

We’ll let you know how far $5 of chalk and a couple of hours can get you.