by Next Wave Team | Feb 14, 2007 | Brand Relevancy, Careers in Advertising, Creativity, Crispin Porter + Bogusky, Differentiating Your Brand, Everything You Want to Know About Advertising, Future of advertising, Great Ad Agencies, Marketing & the Web, Public Relations in the Web 2.0 world, Web strategy
If there is one thing the Internet/web 2.0 thing does, it makes connections.
The idea of six degrees of separation is so, like Web 1.0, now if it’s more than 2 degrees, you’ve got a problem. In fact, that’s the new job of marketers and ad agencies- reduce the gap between the consumers and the brand- make them intimate.
So, an official announcement of sorts: The Next Wave is working with Hogshead Media, the biggest small ad agency in the country. We’re helping Sally Hogshead do web 2.0 magic- and to create that intimate connection between her and her markets. For those of you who don’t know Sally, I highly recommend you bop over to read her bio. Besides working at Wieden + Kennedy, Fallon, opening the West Coast office of Crispin Porter + Bogusky, having her own shop: Hogshead & Robaire, and winning every award known to advertising, she wrote the book Radical Careering which is a great primer on how to jump start your career.
Working with someone you idolize is one thing. But, to make it even sweeter, I got to write the headline for her post about her podcast with Seth Godin. (Note: If you don’t know who Seth is, and didn’t know who Sally is, you probably shouldn’t be reading this).
[update: Seth posted about Sally’s interview here]
Hog Blog » Bald head & Hogshead: An interview with Seth Godin
For those of you not familiar with Seth- I’ve included a picture at right. Yes, he’s bald.
For those of you not familiar with Sally: she’s sort of famous for writing a lot of headlines just to get one right. See her post about Luke Sullivan (another hero of mine) and the 800 headlines.
The post and podcast should be must reads for anyone in advertising. I particularly like this quote from the interview:
“Style and fashion spread through the ad agency business really fast. But they’re very bad at changing what they do for a living, they’re very bad at any form of new media, they’re bad at pushing clients to really dramatically, fundamentally reinvent themselves. What they’re very good at is adopting a new slogan or a new look or a new image. That’s deckchair re-arranging.”
The reason we’re called The Next Wave, Marketing • Innovation, is because we don’t believe that advertising is the solution to sales problems. While we can help with the slogan or image, what we try to do is reinvent the customer/brand experience. It’s one of the reasons we’ve been so enamored with the web, where you can establish meaningful relationships with your customers. That’s what we’re starting to do for Sally, and what we would like to do for you.
The best part of this collaboration: I only wrote 3 headlines to get to the winner.
Now jump over and listen to the podcast.
by Next Wave Team | Feb 12, 2007 | Advertising, Change the world, Everything You Want to Know About Advertising, Future of advertising, Great Ad Agencies, How To Select An Ad Agency, Low Budget Advertising, Marketing & the Web, Media, Practical Marketing 101, Search and Business, Web strategy
A friend in the indy newspaper business sent me this from Editor & Publisher and asked my opinion. She knew I’d have one.
My initial response is that the gene pool needs thinning.
Although most major ad agencies still don’t understand delivery of online ads, or how to build searchable site content- it’s apparent that very few of them understand web statistics- a whopping 84% of advertisers and agencies seem to think you need a third party auditing firm to tell you who hits your own server!
We can save you a bunch of money on online advertising- let us show you how to analyze your results, and continue to build traffic, without having to buy keywords from Google. Organic results are worth more, cost less, and are so easy to attain- if you understand the basics of how this whole thing works.
ABC Study: Advertisers Don’t Believe Online Ads Are Measured Accurately
By E&P Staff
Published: February 08, 2007 5:10 PM ET
NEW YORK Few advertisers and agencies have confidence that their online ad impressions are measured and reported accurately, according to a new study sponsored by the Audit Bureau of Circulations.
In the survey, 84% of respondents say they believe that verification of online advertising activity by an independent third-party auditing firm will become increasingly important over the next three years.
On behalf of ABC, NSON Opinion Research surveyed 270 professionals involved in the buying or planning of online advertising in a Web-based poll conducted between Oct. 24 and Dec. 31, 2006.
“Just as publishers and print advertisers require accuracy and credibility in traditional media information, we’re seeing increased demand for transparency and accountability online,” Michael Lavery, ABC president and managing director, said in a statement.
Ninety-one percent of those surveyed said it’s important to audit ad impressions and delivery while 89% want to see the verification of online traffic.
Other findings in the study: 83% of respondents plan to increase online ad spending in 2007, more than half expect double-digit budget increases.
The age of respondents played a role in the results aswell. The younger the respondent, the more blasé they were about the data. Participants under 25 — 75% of those surveyed — said they trust metrics provided by online publishers while 22% of those 55-to-64 said the same thing.
read more here:ABC Study: Advertisers Don’t Believe Online Ads Are Measured Accurately
The reason online campaigns, advertising and even the good old company website are so valuable is that there is an absolute way to measure what brings the customer to your business, what they looked at, how long they spent with your brand. The intimacy of the connection is up to you to nurture- but, it’s almost as good as having a feed directly from a helmet cam as they walked through your store- after completing an interview about what brought them in.
These stats, when analyzed by a brand manager, can tell you everything a focus group can, only better- since the customers have no idea they are being observed. The key to maximize effectiveness is to have content on your site that includes your competition- so you can also find out what customers thing of your them too.
There are a lot of stupid things being done online right now. Google is laughing all the way to the bank. If you want to keep them happy, don’t pay attention to what we are telling you- the Chief Marketing Officer and Advertising agency gene pool needs thinning too.
by Next Wave Team | Feb 7, 2007 | Change the world, Everything You Want to Know About Advertising, Future of advertising, Marketing & the Web, Practical Marketing 101, Search and Business, Web strategy
David Esrati, Chief Creative Officer of The Next Wave, will be a presenter at:
Web Content 2007 - Chicago Business Conference on Internet Website Content June 18 & 19
Know the State-of-the-Art in Website Content Management
Web Content 2007 is for business professionals involved with creating, organizing and maintaining web content. The two-day conference provides three tracks: content design and access,content development and management and emerging tools and technologies. Each track offers attendees a selection of workshops, case studies, and presentations lead by recognized Internet authorities. Attend all sessions in one track or mix-and-match sessions in any track to create a customized program. Held in an intimate setting in Downtown Chicago participation is limited. Registration is now open. Save $100 if you register before May 4, 2007.
The Next Wave has always been at the forefront of trends in advertising. Our expertise in utilizing blogs as content management tools, and customer information systems created this opportunity for national exposure. Large ad agencies, interactive firms and Chief Marketing Officers still haven’t grasped the importance of search, accessibility, site statistics and community building as key to their online/offline success. We’ve been running our Websitetology seminars for over a year, teaching these methods for creating attention and visibility online. Your group or organization can sponsor a Websitetology seminar in your city, contact us to find out how blogosopher at The Next Wave dot biz.
by Next Wave Team | Jan 31, 2007 | Advertising, Brand Relevancy, Change the world, Creativity, Differentiating Your Brand, Everything You Want to Know About Advertising, Future of advertising, Minorities in Advertising
First off, I have to plug one of my favorite guerrilla marketing websites: In Bubble Wrap- www.inbubblewrap.com where a small bookseller, 800 CEO Read, www.800ceoread.com is competing with Amzon.com and Barnes and Nobel, on a shoestring. Instead of spending hundreds of thousands of dollars on advertising, they give away 20 copies of a business book each day to an audience interested in business books. Considering the cost of the books (which they may get as a promotional copies anyway) and the cost of the site and postage, they are getting huge exposure for minimal dollars.
Not only do I have the opportunity to win, I learn something each day about a current business book. Today, the book talked about how Pepsi added marketshare by being the more politically correct marketer, in a day when all the people in ads were lily white.
InBubbleWrap: Pepsi Gave Us Some Jackie Robinsons
In the late 40’s and early 50’s, while Coca-Cola was visibly and enthusiastically supporting Georgia’s racist governor Herman Talmadge, Pepsi’s progressive CEO, Walter Mack, saw a way to make his uphill battle with Coke even out. And to be clear on this, yes, his primary motivation was the pursuit of profit. So, he decided to approve a campaign targeted at black consumers, and at the same time, hired someone to put together a team of all black sales people to push Pepsi on the African-American community. It worked. Pepsi soon became known as a “liberal” soft drink, inspiring entire communities to favor their beverages. Pepsi basically revolutionized the strategies of niche marketing.
Compare this with today’s attempts to connect with “new” markets. Dove has made a lot of noise and gotten a lot of attention with their Campaign for real beauty where they attempt to use models that look more like real women than waifs.
With Pepsi, it’s an example of a company going against prevailing social policy looking for profit. Corporate America now regularly enters political battles by supporting lobbyists and giving to political campaigns- and many hedge their bets giving to both sides. Being more “Green” is a marketing strategy with a political bent, and Toyota and Nissan have campaigned to tell us that many times their products have more American made content than American cars. Looking at “The Pepsi Challenge” I’m wondering if a company is going to position itself as an anti-war company to cash in on the growing displeasure with the war?
The best advertising creates an emotional response within the potential customer- we’ve seen companies wrap themselves in the flag for years- who will be the bold one to question the war first? Or has it been done?
What do you think?
by Next Wave Team | Jan 12, 2007 | Advertising, BMW Advertising, Brand Relevancy, Creativity, Crispin Porter + Bogusky, Differentiating Your Brand, Everything You Want to Know About Advertising, Future of advertising, Great Ad Agencies, How To Select An Ad Agency, Minorities in Advertising, Secrets of Great Advertising
Ad Age is looking for innovative strategies for the next advertising agency model. In their first article, “How Toyota got in touch with the heartland” they look at how mega-agency Saatchi & Saatchi partnered with 4 small agencies and 5 freelance creative consultants to work on the new Toyota Tundra campaign.
Now why would Saatchi do that? And why would Toyota agree? It’s called diversity- maybe not in the traditional sense of minority hiring, or Service Disabled Veteran Owned Business- but in diversity of ideas. Big agencies, in big cities are sometimes insulated from the reality of the rest of the country. As Ad Age points out- the difference between calling that thing under the back bumper a “tow hitch” or a “receiving hitch” would escape most creatives in LA.
It’s also a form of creative out-sourcing- not in a bad way, but in a forward thinking way like the way Eli Lilly and Company went Open Source in their search for answers to create new drugs. Saatchi can hire an agency where 80% of the employees actually own pick-ups(Brothers & Co) as opposed to the yuppie-mobile favored by people in LA. The perspective on the consumer is different out here in the “fly-over” states.
A recent trip to NYC gave me insight on the BMW motorcycle account. Walking around NYC I saw BMW’s everywhere. The agency is in NY, the client in NJ- this is what they see. The only time you see more BMW’s than Harley’s in the Midwest is when the weather sucks- and we BMW riders are the only ones on the road. Our reality is that the dealers are going under left and right- from lack of interest generated by advertising created in an alternate reality- where BMW’s rule, and dealerships are plentiful.
Saatchi also doesn’t have to carry as many people by using this strategy. Why buy the cow, when you only need the milk? The cost of a creative team is more than just salaries and benefits- overhead for office space, computers, support personnel all add up.
Is this the model of the future? Is this the beginning of the end of the Mega-agency and a return to small creative shops? Are there creatives outside the spheres of advertising that can do good work? Whoever heard of creative in Minneapolis, Portland or Miami before Fallon, Wieden + Kennedy and Crispin Porter + Bogusky?
The best soliders in the US Army, a megalithic organization, aren’t operating in the huge units- they work in teams of 12 on a Special Forces team. Maybe the ad world is starting to see that big isn’t always beautiful. After all is said and done, most “Big Ideas” come from a creative team of two.
Maybe the return of the creative team is the next big thing.
Ad Age lists the team for the Tundra campaign:
Saatchi & Saatchi LA
Agency partners:
Brothers & Co. Tulsa
Pocket Hercules, Minneapolis
VSA Design, Fort Collins Co.
RadicalMedia LA
Freelance Creative Consultants:
Eric McClellan
Ray Johnson
Andrew Christou
Charlie Tercek
Gavin Milner
If you know the links to Eric or Gavin- let me know.
by Next Wave Team | Jan 10, 2007 | Advertising, Apple Advertising, Change the world, Creativity, Design, Differentiating Your Brand, Everything You Want to Know About Advertising, Future of advertising, Future of TV, Marketing & the Web, Public Relations in the Web 2.0 world, Retail, Web strategy
Sell your stock in ABC, CBS, NBC and FOX, say goodbye to the cable companies, and look at Apple, Cingular, Yahoo and Google. Kiss phone books goodbye as well. Credit cards may go away too. The iPhone is coming this June, and it will change the world.
Already, Research in Motion (the Blackberry people), Palm, Motorola and other “Smart Phone” makers stock dropped, and deservedly so. My Treo 700 is a pain in the butt to use and it’s one of the “better smart phones.”
Steve Jobs has 30 years experience in changing the way people and computers interact and with yesterday’s introduction of the iPhone, he showed why Apple is the master of the GUI (Graphical User Interface). First came the mouse, then the click wheel and now- the scrolling gesture and MultiTouch interface (most touch screens can only read one point at a time). All, in all, it’s brilliant. A phone, iPod and Internet device- but, watch out, it may be way more than that.
When the video iPod was introduced, it wasn’t that the iPod could play video that was the groundbreaking news- it was that Apple was selling “free” TV programs for $1.99. The beginning of a la carte programming delivered over IP. Now, with the iPhone and the new Apple TV set top box, we have the “Remote” that pulls everything together, including a billing system (Cingular) and a whole new way for advertisers to reach highly targeted consumers. Just think, your cell phone bill could be subsidized for you agreeing to watch highly targeted content- based on several different criteria to begin with:
- Your geographic location- cell phones are mini GPS devices, and as Jobs demonstrated the iPhone integration with Google maps/Google local, he showed us the beginning of a brand new way to access advertising, custom crafted to your longitude and latitude.
- Your buying habits and payment processing might be handled through Google wallet, with you keeping your running account balance on your phone. Phones have been used in Japan to pay vending machines for years, the iPhone brings whole new levels of integration to your pocket.
- The end of “Sales” for bricks and mortar stores- if your price doesn’t match what comes up in Froogle, you won’t make the sale. The “true browser” with easy input, coupled with a camera that can probably read product bar codes will put so much power in the consumers hand that all retailers will be able to compete on is better service or immediate delivery. Will that be worth paying a premium? Take a look at what the iTunes store has done to the music industry if you need hints.
- With its superior interface and WiFi/phone system Internet access, the iPhone will allow users to access company websites on it’s small screen. Jobs didn’t show any Flash sites in the demo, but, by partnering with Yahoo and Google- and showcasing the New York Times- he did hint at the importance of CSS coded HTML which scales, and reformats to different screens easier than Flash. If you have a website that is in Flash come June, you will be missing many of the opportunities of true Mobile connectivity.
- Last but not least, with a real browser- and an 8 gig drive, consumers will be able to carry your ads, your product literature- right to the point of sale- or discuss your products or service over lunch with friends- complete with sound, motion and data. No more need for brochures- even PDF’s online that don’t easily fit the new screen won’t be as handy a well-designed web interface. Think of having infomercials on your site that entertain and allow 2-way feedback- as well as click to buy options- all accessible from anywhere- anytime, in your customer’s pocket.
There is much more to this iPhone than an iPod, Phone, Internet connectivity- there is the first step of the true 1 to 1 revolution.
Apple stock went up 8 points yesterday. Just wait until June and the full power of this new phone is realized- by developers and marketers.
If the phone works as promised, and the reviews are good, Apple’s stock will climb like Googles- and the web will be a whole new place for marketers to (re) learn.
