Would you purposefully put something on your label or packaging to get people talking about your product? If you wouldn’t, you aren’t interested in getting the most buck for your marketing buck.
Tom Bihn Inc. decided to have a little fun with their care labels by putting something in the French part of the label that isn’t in the English- you can read their reply on the Urban References Page above- but the translation is something like: “we’re sorry our president is an idiot, we didn’t vote for him.”
I’m not going to make a guess if this is about President George W. Bush, or the company president “Tom Bihn” as the company claims- but, it has made it onto the Urban Legends Reference page (snopes.com) where people go to check out if an e-mail is a hoax or not.
Now, I’m writing about this in 2006, and the answer about this tag was answered in 2004- so you can see, a good stunt can keep working long after the initial buzz is over. There are people who probably would never buy a Tom Bihn bag because of the label, and there are others that absolutely would- but, here is the zinger- this little stunt probably made more people go look up Tom Bihn than could have possibly be accomplished any other way for a lot less money than a conventional ad campaign. That, my friend, is the premise of both a guerrilla campaign and a viral campaign- and that’s the kind of advertising we at The Next Wave like (make that love).
Dyson and Hoover have been having a fight over who sucks more. That’s suck as in vacuum- and which one cleans your carpets better.
Hoover is the old business- been around forever. In fact, in Dyson’s home country, England, or the United Kingdom as the Brits like to refer to themselves, when you vacuum your floor- it’s called “hoovering”- so how could Hoover end up being threatened by this upstart, premium priced vacuum? Simple- it’s got nothing to do with who cleans better- it’s all about who understands marketing better. The winner is Dyson- hands down.
Both have worked with great ad agencies- Dyson was with Fallon before switching to Element79, Hoover is now with TBWA/Chiat/Day - so they are all obviously aware that advertising helps sell products that suck.
As an owner of several vacuum cleaners- and one and a half dogs that shed more than snow falls in the Rockies, I can tell you that if you emptied the bag as often as you emptied the Dyson canister- I’m sure you wouldn’t lose suction either. We empty the Dyson every time we vacuum- we empty the bag when it’s all the way full (which is about once every 10 times we vacuum). And, no, this isn’t scientific fact; it’s just a common sense observation.
The reason Dyson is killing Hoover- and everyone else is design- pure and simple. They glamorized the lowly vacuum into a fashion accessory- and put a status price tag on their product. Hoover was still selling it as an appliance to hide in the closet. Just look at the product graphics on the two machines- Dyson hasn’t mucked their lines up with a million messages- your typical Hoover looks more like a NASCAR- with stickers everywhere.
Now- if you still don’t believe me- consider this. Up until about 2000 or so, Dyson licensed their same design to a US distributor- who had the product made in black with purple accents- it had a stupid name like “Phantom”- and looked like a NASCAR too- just like all the other machines- only it cost a bit more. It didn’t sell worth a crap. Then Dyson pulled the agreement, came to the US with their signature yellow and gray machine- with simple graphics, hiked the price, did classy ads- and now everybody wants one.
That’s proof- good design helps sell products that suck.
The day of the Mega-Agency for Mega-Accounts may be nearly over. Car accounts, once only could go to the largest network agencies, with their large overhead, and even larger expense accounts.
Cadillac left Leo Burnett for upstart Modernista who has handled the Hummer account since it’s launch. Similar to the Crispin Porter + Bogusky win of VW, the move followed a move of the marketing chief from one brand to the other.
Unlike VW, Cadillac has a brand that has credible product- but is still not connecting with all its target markets with the right voice. The Burnett produced fashion show spot for the new Escalade that aired in the SuperBowl was blamed for the switch- but, once again- car clients are looking for excitement about their brand- generated by advertising, as opposed to being generated by the merits of the vehicle.
Toyota sells a ton of vehicles in this country- with the most unremarkable advertising- but a high quality, high value, reliable product.
We believe that there are more cost effective ways to market motor vehicles- including a total rebuilding of the dealer networks. Look to what Harley Davidson, Apple and Nike have done with their brand experience retail destinations for a look at what the future of automotive retailing should look like.
It’s not the agency that’s the problem in most cases- it’s the manufacturers who still haven’t let go of their old ways of doing business. The questions is can small ad agencies keep the creative energy and freshness once they land one of these monster accounts- and come under the watchful eye of the old school masters in a new school world?
It will be interesting to see what Modernista does with Cadillac- and if they will be able to hold on to Hummer too.
Yep, you read it right, Nielsen, the people who deliver the ratings for TV shows now are now going to offer ratings on commercials. This is so the networks can say- “sorry, we delivered an audience- they just thought your commercial sucked.”
Which brings me back to the monster sitting in the room- who is rating the audience? While Nielsen offers all kinds of demographic info- it’s still broad swipe data- which is so passe.
All these attempts to improvise a way to avoid the inevitable- a unique data set about each viewer- with all the likes and dislikes - and preferences- that allows advertisers to absolutely nail down who is seeing what ad- and when- and then getting feedback- think Amazon.com with it’s suggestions, it’s reviews - all on steroids- but not quite as bad as the ACLU pizza scenario. You would actually receive credit for viewing and interacting with commercials in the form of discounts on the programming you wish to watch.
The real future of TV advertising is more like a website- and as the two merge, you will be hard pressed to tell the difference. Commercials will have stats packages much like websites- telling marketers exactly what they need to know about the buyer- so they can either continue marketing to them, change their message, or abandon all hope.
And Nielsen, should abandon all hope of this service offering meaningful data.
It’s coming- and if you are a middleman in the content delivery system, watch out. To define middlemen: record labels, movie studios, television networks (cable, broadcast, pay-per-view)- the people who come between the content producers - and their audience. The only people who will still be able to profit from this are the quality aggregator distributors like the Apple iTunes store, Amazon and probably Google (who may or may not - own the online world in the near distant future).
Read the link above- to find out how an unknown, small time singer, gave a concert to 70,000 people from her basement. Even if this was a set-up by a label, there are enough nerdy music geeks out there that can figure out how to do this on their own.
Sandi Thom now has a number one UK single- just recently the hip-hop band Gnarls Brakley have a UK number 1 hit purely from downloads.
Music is driven by word-of-mouth and the preferences of the “early adopters/ innovators”- more so than other product or service categories. If you are trying to build a brand quickly- using good webstrategy can get you to the top quicker than conventional media. If you don’t believe it, go ask Sandi Thom.
Advertising you don’t have to pay for is like warm cookies and cold milk before bed, getting a puppy on your birthday, or winning the lottery on the only ticket you ever bought. Well, maybe you bought a bunch of tickets and won the lottery.
It’s been said that the most powerful word in advertising is “Free”- and if you look at the stats for Jud Laipply’s “Evolution of Dance” video on You Tube- you’ll see how powerful even a low quality video can be.
In advertising, marketing, public relations (PR) the idea is to get your message out in front of your audience in the most cost effective way possible- and the Internet is certainly making that possible. Here is a six-minute, single camera production with over 22,623,270 views. It’s got 5191 comments and has been favorited 41210 times (as of 11 June 2006) – all at a minimal cost.
For an unknown motivational speaker, this bit of brilliant marketing has changed his world- opening doors to appearances on national TV morning shows and speaking engagements as well as his own line of merchandise.
Compare the costs of this video to the Burger King Manthem spot- and you quickly see who gets more bang for their buck. However, for all his genius, Jud is getting away with something no ad agency or major corporation can do- he’s using some of the best-known music in the world as his background track- without securing rights or paying royalties.
From reading his site, it is clear that Mr. Laipply is acutely aware of the rights issues- and he is not selling his video or providing the mix for people to download and do their own dance.
Our only hope is that this mix starts getting played at every sporting event in America- so sports fans only have to suffer through a small section of the Village People’s YMCA, Cotton Eye Joe by Rednex, the Macarena by Los Del Rio instead of the whole thing at every game.
What do you think?
Would you purposefully put something on your label or packaging to get people talking about your product? If you wouldn’t, you aren’t interested in getting the most buck for your marketing buck.
