by Next Wave Team | Feb 20, 2007 | Advertising, Brand Relevancy, Creativity, Differentiating Your Brand, Everything You Want to Know About Advertising, Great Ad Agencies, How To Select An Ad Agency, Marketing & the Web, Practical Marketing 101, Search and Business, Secrets of Great Advertising, Web strategy
Good content brings good business. At least for The Next Wave. Chief Creative Officer, David Esrati was just interviewed for an hour by Inc. Magazine for their “Smart Questions” column for the May issue.
Our section of this site called “How to select an ad agency” pops up at the top of Google and apparently our insight was more interesting than other results.
There is no magic formula for selecting an ad agency for small to medium sized (Inc. sized) businesses- but there are some do’s and dont’s. Some advice worth taking (as shared with Inc.):
- Read at least a few books on advertising to establish common ground (our booklist should help.)
- Realize advertising is not a silver bullet solution to business problems and that great work takes time to gestate.
- Have a high level of trust and respect for your agency partner.
- Look for passion for your product- David Ogilvy always used his clients products.
- You get what you pay for. “Saving money” by buying your own media, print, trash and trinkets (promotional items) when not specifically spelled out in your retainer agreement might not end up saving your relationship.
- Don’t ever ask for a campaign that “looks just like” your competitors.
- Remember, advertising takes time to get results. Nike has had the same agency from the start (Wieden + Kennedy) - and it took a long time to get from the first ads to “there is no finish line” to “just do it.”
- Make sure both client and agency have shared expectations for the brand/campaign.
- Great advertising can be shown to your mother- without excuses or explaination.
- Don’t separate internet, media buying and creative if you want a consistent brand voice.
There was a lot more, but this is a quick recap. There was no simple answer on what agency compensation should be, we’re still trying to find a balanced solution like every other agency. Look to the May issue of Inc. Magazine to see what made it in.
by Next Wave Team | Feb 12, 2007 | Advertising, Change the world, Everything You Want to Know About Advertising, Future of advertising, Great Ad Agencies, How To Select An Ad Agency, Low Budget Advertising, Marketing & the Web, Media, Practical Marketing 101, Search and Business, Web strategy
A friend in the indy newspaper business sent me this from Editor & Publisher and asked my opinion. She knew I’d have one.
My initial response is that the gene pool needs thinning.
Although most major ad agencies still don’t understand delivery of online ads, or how to build searchable site content- it’s apparent that very few of them understand web statistics- a whopping 84% of advertisers and agencies seem to think you need a third party auditing firm to tell you who hits your own server!
We can save you a bunch of money on online advertising- let us show you how to analyze your results, and continue to build traffic, without having to buy keywords from Google. Organic results are worth more, cost less, and are so easy to attain- if you understand the basics of how this whole thing works.
ABC Study: Advertisers Don’t Believe Online Ads Are Measured Accurately
By E&P Staff
Published: February 08, 2007 5:10 PM ET
NEW YORK Few advertisers and agencies have confidence that their online ad impressions are measured and reported accurately, according to a new study sponsored by the Audit Bureau of Circulations.
In the survey, 84% of respondents say they believe that verification of online advertising activity by an independent third-party auditing firm will become increasingly important over the next three years.
On behalf of ABC, NSON Opinion Research surveyed 270 professionals involved in the buying or planning of online advertising in a Web-based poll conducted between Oct. 24 and Dec. 31, 2006.
“Just as publishers and print advertisers require accuracy and credibility in traditional media information, we’re seeing increased demand for transparency and accountability online,” Michael Lavery, ABC president and managing director, said in a statement.
Ninety-one percent of those surveyed said it’s important to audit ad impressions and delivery while 89% want to see the verification of online traffic.
Other findings in the study: 83% of respondents plan to increase online ad spending in 2007, more than half expect double-digit budget increases.
The age of respondents played a role in the results aswell. The younger the respondent, the more blasé they were about the data. Participants under 25 — 75% of those surveyed — said they trust metrics provided by online publishers while 22% of those 55-to-64 said the same thing.
read more here:ABC Study: Advertisers Don’t Believe Online Ads Are Measured Accurately
The reason online campaigns, advertising and even the good old company website are so valuable is that there is an absolute way to measure what brings the customer to your business, what they looked at, how long they spent with your brand. The intimacy of the connection is up to you to nurture- but, it’s almost as good as having a feed directly from a helmet cam as they walked through your store- after completing an interview about what brought them in.
These stats, when analyzed by a brand manager, can tell you everything a focus group can, only better- since the customers have no idea they are being observed. The key to maximize effectiveness is to have content on your site that includes your competition- so you can also find out what customers thing of your them too.
There are a lot of stupid things being done online right now. Google is laughing all the way to the bank. If you want to keep them happy, don’t pay attention to what we are telling you- the Chief Marketing Officer and Advertising agency gene pool needs thinning too.
by Next Wave Team | Feb 5, 2007 | Advertising, Change the world, Creativity, Differentiating Your Brand, Everything You Want to Know About Advertising, Guerrilla Campaigns, Low Budget Advertising, Practical Marketing 101, Public Relations in the Web 2.0 world
Guerrilla marketing started out as a way to get attention when a business had no cash to buy traditional media. Now, it’s what big companies look for when they are trying to make up for bad ad strategies.
Turner Broadcast Systems is probably reconsidering the cost effectiveness of a recent “guerrilla marketing” campaign for its Cartoon Network show “Aqua Teen Hunger Force” where NY agency Interference placed signs that were mistaken for bombs in major cities including Boston.
FOXNews.com - Turner, Interference to Pay $2 Million for Botched Cartoon Network Ad Campaign in U.S. Cities - Local News | News Articles | National News | US News
BOSTON — Turner Broadcasting Systems and Interference Inc. agreed Monday to pay $2 million for an unconventional Cartoon Network advertising campaign last week that caused a widespread bomb scare, Attorney General Martha Coakley announced.
This isn’t the first time that “guerrilla ads” for major corporations have caused more headaches than they were worth. Sony did a graffiti campaign for Playstation portable, and Microsoft plastered a city with static cling decals for a software product with similar bad PR results.
Chalking sidewalks, human billboards, street teams, PR stunts are all pretty harmless and effective tools. And while some may say that this botched campaign got lots of press, it didn’t end up being cheap or positive press for the client. Before considering a “guerrilla campaign” the question one must ask is: how would I feel if someone did this to my mother? My sister? Me? The golden rule applies.
Advertise onto others, as you would have others advertise onto me.
And, if you think you are getting a free lunch- here’s a tip: there is no such thing as a free lunch, just ask Turner Broadcast Systems.
by Next Wave Team | Jan 31, 2007 | Advertising, Brand Relevancy, Change the world, Creativity, Differentiating Your Brand, Everything You Want to Know About Advertising, Future of advertising, Minorities in Advertising
First off, I have to plug one of my favorite guerrilla marketing websites: In Bubble Wrap- www.inbubblewrap.com where a small bookseller, 800 CEO Read, www.800ceoread.com is competing with Amzon.com and Barnes and Nobel, on a shoestring. Instead of spending hundreds of thousands of dollars on advertising, they give away 20 copies of a business book each day to an audience interested in business books. Considering the cost of the books (which they may get as a promotional copies anyway) and the cost of the site and postage, they are getting huge exposure for minimal dollars.
Not only do I have the opportunity to win, I learn something each day about a current business book. Today, the book talked about how Pepsi added marketshare by being the more politically correct marketer, in a day when all the people in ads were lily white.
InBubbleWrap: Pepsi Gave Us Some Jackie Robinsons
In the late 40’s and early 50’s, while Coca-Cola was visibly and enthusiastically supporting Georgia’s racist governor Herman Talmadge, Pepsi’s progressive CEO, Walter Mack, saw a way to make his uphill battle with Coke even out. And to be clear on this, yes, his primary motivation was the pursuit of profit. So, he decided to approve a campaign targeted at black consumers, and at the same time, hired someone to put together a team of all black sales people to push Pepsi on the African-American community. It worked. Pepsi soon became known as a “liberal” soft drink, inspiring entire communities to favor their beverages. Pepsi basically revolutionized the strategies of niche marketing.
Compare this with today’s attempts to connect with “new” markets. Dove has made a lot of noise and gotten a lot of attention with their Campaign for real beauty where they attempt to use models that look more like real women than waifs.
With Pepsi, it’s an example of a company going against prevailing social policy looking for profit. Corporate America now regularly enters political battles by supporting lobbyists and giving to political campaigns- and many hedge their bets giving to both sides. Being more “Green” is a marketing strategy with a political bent, and Toyota and Nissan have campaigned to tell us that many times their products have more American made content than American cars. Looking at “The Pepsi Challenge” I’m wondering if a company is going to position itself as an anti-war company to cash in on the growing displeasure with the war?
The best advertising creates an emotional response within the potential customer- we’ve seen companies wrap themselves in the flag for years- who will be the bold one to question the war first? Or has it been done?
What do you think?
by Next Wave Team | Jan 15, 2007 | Advertising, Everything You Want to Know About Advertising, Future of TV, Marketing & the Web, Web strategy
Serious 24 fans watch it live, TiVo it, or even use an old fashioned VCR- but they don’t miss the season premier. But, they also go out and buy the entire season on DVD and watch it straight through- and some collect it. Typically, the DVD doesn’t come out until after the season is over- not anymore. Starting tomorrow, you can buy the first 4 hours (premiered last night and tonight) on a DVD. No waiting till the season is over. Have it now. More than likely, after each 4 hours they will sell another DVD, and instead of getting $45 for the entire season in one box, you’ll pay more for the single packages.
Well, some Fox exec is probably thinking how smart am I- when in fact, they are missing the whole point: Bits not atoms. This was the seminal idea presented by Nicholas Negroponte in his 1996 book, Being Digital where he suggests that things that are made digitally (movies, books, newspapers etc) do better to stay in a digital format instead of being converted into atoms. This is what the iTunes store is all about, and what the future of television is- IPTV, on demand TV delivered by Internet Protocol, not, by creating disks with packaging, distribution costs etc.
Granted, television networks still haven’t got a clue what to do about TiVo yet- or the opportunities to build communities around their programming (except ESPN which understands the sportsfan better than anyone). The idea is to embrace your viewers- and make it easy for them to become a “market” with user profiles for direct delivery of targeted advertising- instead of the shotgun approach we now use.
The idea of the Sprint tie in to 24 is just another way to alienate some of your market. Is there anyone who really believes that fans will walk out of their Cingular or Verizon contract in order to move to Sprint to watch a webisode or get additional info? All this is doing is ticking off your most rabid fans that love 24, but don’t love Sprint.
Accept it: the customer is in control. It is your job to remove barriers and make them jump through as few hoops as possible to get access to their favorite shows. No big stupid Flash intros like they had on Rockstar Supernova, no sites that require proprietary browsers or specific hardware, you must work to make your content accessible to the widest possible audience, and let them feel like they aren’t being sold to- but embraced and part of something special- as you deliver the marketers message quietly through the screen.
by Next Wave Team | Jan 12, 2007 | Advertising, BMW Advertising, Brand Relevancy, Creativity, Crispin Porter + Bogusky, Differentiating Your Brand, Everything You Want to Know About Advertising, Future of advertising, Great Ad Agencies, How To Select An Ad Agency, Minorities in Advertising, Secrets of Great Advertising
Ad Age is looking for innovative strategies for the next advertising agency model. In their first article, “How Toyota got in touch with the heartland” they look at how mega-agency Saatchi & Saatchi partnered with 4 small agencies and 5 freelance creative consultants to work on the new Toyota Tundra campaign.
Now why would Saatchi do that? And why would Toyota agree? It’s called diversity- maybe not in the traditional sense of minority hiring, or Service Disabled Veteran Owned Business- but in diversity of ideas. Big agencies, in big cities are sometimes insulated from the reality of the rest of the country. As Ad Age points out- the difference between calling that thing under the back bumper a “tow hitch” or a “receiving hitch” would escape most creatives in LA.
It’s also a form of creative out-sourcing- not in a bad way, but in a forward thinking way like the way Eli Lilly and Company went Open Source in their search for answers to create new drugs. Saatchi can hire an agency where 80% of the employees actually own pick-ups(Brothers & Co) as opposed to the yuppie-mobile favored by people in LA. The perspective on the consumer is different out here in the “fly-over” states.
A recent trip to NYC gave me insight on the BMW motorcycle account. Walking around NYC I saw BMW’s everywhere. The agency is in NY, the client in NJ- this is what they see. The only time you see more BMW’s than Harley’s in the Midwest is when the weather sucks- and we BMW riders are the only ones on the road. Our reality is that the dealers are going under left and right- from lack of interest generated by advertising created in an alternate reality- where BMW’s rule, and dealerships are plentiful.
Saatchi also doesn’t have to carry as many people by using this strategy. Why buy the cow, when you only need the milk? The cost of a creative team is more than just salaries and benefits- overhead for office space, computers, support personnel all add up.
Is this the model of the future? Is this the beginning of the end of the Mega-agency and a return to small creative shops? Are there creatives outside the spheres of advertising that can do good work? Whoever heard of creative in Minneapolis, Portland or Miami before Fallon, Wieden + Kennedy and Crispin Porter + Bogusky?
The best soliders in the US Army, a megalithic organization, aren’t operating in the huge units- they work in teams of 12 on a Special Forces team. Maybe the ad world is starting to see that big isn’t always beautiful. After all is said and done, most “Big Ideas” come from a creative team of two.
Maybe the return of the creative team is the next big thing.
Ad Age lists the team for the Tundra campaign:
Saatchi & Saatchi LA
Agency partners:
Brothers & Co. Tulsa
Pocket Hercules, Minneapolis
VSA Design, Fort Collins Co.
RadicalMedia LA
Freelance Creative Consultants:
Eric McClellan
Ray Johnson
Andrew Christou
Charlie Tercek
Gavin Milner
If you know the links to Eric or Gavin- let me know.
