Insights
The Pitch episode 5 predictions: Frangelico, Ad Store vs Kovel/Fuller
For those in the industry, a Liquor account provides the opportunity for advertising in it’s purest form: reinvention of the old into the new and the rejuvenation of stodgy into sexy. It’s also a product where the power of the brand is all consuming; either your customers feel the brand represents them, their image, their personal taste, or not.
Face it, you’re not going to win sales with “It gets you just as drunk for a nickle less.” Liquor is sophisticated, dangerous, alluring and grown up. Lines like “tastes great, less filling” or three frogs saying your company’s name doesn’t necessarily speak to the sleek bohemian crowd who stock their bars with commodity liquors to make mixed drinks. One of the best examples of how an agency took a spirit brand to new levels was Chiat/Day with their game changing campaign for Absolut Vodka, where the bottle became a piece of art and the pinnacle of taste.
All this bar talk ultimately brings us to Frangelico. Their packaging looks like it came out of a 17th century monastery (it’s supposed to) and is flavored with hazelnuts (which came from monks in the North of Italy). This is a product that needs to establish its place in the market and find a new audience, so their PR department chose a hail-mary: “The Pitch” for a paid one hour commercial with drama thrown in. Looking over their existing mediocre ads it’s no surprise they are looking for a new agency. Take a look at this video, for example:
[flv:http://www.frangelico.com/info/files/Oz_Cinema_Ad.flv 480 360]
Hazelnut liqueurs aren’t something you buy with the frequency of vodka, rum, beer or wine. They are something special that you typically drink in small quantities or mix into fancy drinks with chocolate swirls and exotic toppings. By Frangelico’s own account, their product is a mixer, one that benefits from being combined with things like coffee. Considering American coffee culture is booming, there is an opportunity to grow the market for Frangelico with young connoisseurs. If only coffee shops and ice cream stores in the US could toss booze into their product lines like in Europe without the license from the State Frangelico would really be in business…
The assignment seems simple enough. The preview video talks about building audience with females, ages 25-44. They’ve named her Molly.
Looking over the sites: Kovel/Fuller has The Pitch all over their site, including two teaser videos.
And one that defies all reason:
As for the Ad Store, we’ve already gotten to know them in episode 2 where they had the right campaign but ended up losing. At the end of that show, they told us that the Ad Store would live to see another day because they’ve landed a big account. Could Frangelico be that account? Our guess is: yes! Paul Cappelli, the ECD of the Ad Store has proven to us that he understands the power of a simple line to sell an idea. Paul lives in the world of the big idea. The Ad Store still hasn’t put “The Pitch” all over their site or wasted energy on self promotion. They appear to get down to business and get the job done.
However, our predictions have gone 0 for 4 on the client picks so far, so if you’re using this to make book then you should probably bet on the other guys.
One thing we can almost guarantee is that this season will be the first and last for “The Pitch” in its current configuration. The formula they are using to edit this program is killing off the audience faster than these pitches that are being produced. Ad Age reports viewership is almost non-existent.
However, we will be watching on Monday morning, and as always we’ll be making a video review. Cheers to the Ad Store, hopefully Frangelico will buy into the big idea people.
The Pitch on AMC episode 4 review: Pop Chips buys a shiny new thing
“The Pitch” on AMC is not a show for people in the ad business. It’s bad enough that clients still think it’s ok to ask us for speculative “spec” work- without compensation, but now we’re making a show about this ridiculous process and the clients invariably picks the shop that doesn’t do the best work. Which is exactly where we are once again in episode 4 for Pop Chips- a company that already has put celebrities and bad taste in campaigns ahead of trying to differentiate their product and build awareness.
Instead of asking for a guerrilla campaign that will encourage social media buzz and Word of Mouth- they came right out with “We want a viral campaign.” Choke. Yeah, because everyone who produces a video knows that it’s going to go viral? That’s why KONY2012 servers were crashing left and right. That’s why “Dollar Shave Club” wasn’t able to meet the shipping schedules almost straight off the bat when their video went viral.
You don’t create viral- viral creates itself.
Contender one in this battle is Boone Oakley who have created more than a few viral events and even their own youtube website which had it’s 15 seconds of fame. They seemed to know that you don’t create viral, you create an opportunity for viral to happen. As they tried to solve this problem, they came up with all kinds of things that would give Pop Chips a chance at going viral, or at least, to grow their likeability. The campaign “Make Life Pop” works on more than one level. It talks about their technology (who knew you could pop a potato?) but also about how we can have fun with our product. It had legs. It had a whole world of places they could bring the brand to the public and make it interesting and fun. Boone Oakley should have won this presentation hands down. They were the right people with the right platform. The only thing they missed was someone who could calmly tell the Pop Chips people how this all works- or doesn’t work. That person was probably their account strategist Greg Johnson who used to work for Nike. Unfortunately, Greg was getting his gall bladder yanked out about the time they were making their pitch. Greg might have been the perfect guy to set Pop Chips straight on the need to also include their health benefits in the strategy- because the whole point of Pop Chips is that they aren’t fried- which is unhealthy or baked and inedible. Maybe if Greg had been eating Pop Chips- he’d still have had his gall bladder.
But, that doesn’t seem to be on the Pop Chip’s peoples radar. They like to make noise without substance. They did their Ashton Kucher thing already (see our predictions post).
Then we have “Conversation” - the upstart underdog sweat shop run by a guy who heard “viral video” and was done thinking that night. No creative strategy, no brainstorming, no research, Frank O’Brien had it stuck in his head that the answer was the “world record viral video”- of course, this show was produced before KONY2012 was released, so Frank had no idea that he’d have to top 75 million views of a half hour video in two weeks. Sorry Frank- your “concept” was as lame as the assignment. The team struggled to put lipstick on the pig and came up with “The Year of Pop” to wrap up Frank’s loose ends- and then went and built a shiny new toy for Pop Chips- a website, a mobile app and, oh, btw, be prepared to buy TV, Radio and Outdoor to get your “viral campaign” to work. Ouch. And, how much was this all going to cost? We don’t know- we just know PopChips bought it. Hook, line and stinker.
Here are the “instructions” for the site:
snackers everywhere are uniting through their love of popchips, and we’re loving them back.
join our year of pop: show us yours by adding a video, photo, or message.
we’ll show you ours by giving you something tasty that’s worth remembering.
Wow, forget Occupy Wall Street- snackers everywhere are uniting for the year of pop and they’ll give us something? Hmmmmm.
The numbers say it all. 85% believe Boone Oakley should have won.
Lesson to be learned:
If you are looking to hire an agency, we have determined the best possible tool to assist you in making the right choice isn’t a pitch, or a pitch consultant- it’s an impromptu site visit. Go hang out at the prospective agency HQ and see what kind of people they have working there. See how the work is made. Figure out if these are the people you want to have a long-term relationship with and work closely with. Because when all is said and done, you aren’t buying a campaign, you’re getting married to a creative partner.
We weren’t the only ones who through Boone Oakley were the victors- the AMC poll was running 85% in favor of Boone Oakley over Conversation.
We’re sure Boone Oakley will benefit from being seen on The Pitch. We know that Pop Chips thinks that they got their value out of just being on national TV for an hour. Unfortunately, the people at Conversation and at PopChips can’t keep posting their PopChips rah rah on the year of pop for a whole year, so once we post this, we’ll make sure to add it to the Year of Pop to help out- and then go eat some chips that we know why we buy them- not because we’re uniting through our love of PopChips- which, btw- I’ve never seen in a store- or had a reason to try to buy. And I still don’t know if they actually taste good or are healthier than regular chips- so much for advertising.
AMC's The Pitch 4 Conversation vs. BooneOakley Predictions
BooneOakley's Staff in Episode 4 of The Pitch on AMC - Image from AMC
The upcoming episode of AMC’s The Pitch features Conversation from New York vs BooneOakley from Charlotte, NC with Popchips as the client. Popchips, who was #4 in Forbes’ Most Promising Companies list, is a snack company that creates “popped” chips rather than fried or baked. They also have some big name investors, such as Ashton Kutcher, Sean “Diddy” Combs, David Ortiz, and Jillian Michaels. Even with these big-time backers, it’s no surprise that Popchips has turned to a reality show for their marketing needs - the company is in need of some positive marketing after Kutcher’s controversial ad involving him dressed up as an Indian named Raj (with full “brownface” makeup).
Taking a look at both agency sites, the differences are vast. BooneOakley takes an oversimplified and quirky approach. The website focuses on their work rather than themselves. In fact, the only self-promotion on the whole site is one short paragraph from the about us page on the site:
BooneOakley, founded in 2000, is an award-winning, globally recognized advertising and digital agency with a client roster that has included HBO, Bojangles’, MTV, State Farm, Ruby Tuesday, CarMax, Mizuno and more. Recent accolades include Ad Age’s “Southeast Small Agency of the Year,” Cannes Gold Cyber Lion, SXSW, Webbys and Clios. We were also featured in “Google Creative Canvas” and The One Show’s “Best of The Digital Decade.”
Conversation’s site is a bit more flashy and much more complex (read: hard to navigate). They give the impression of being the bigger agency with bigger clients. Their team page features quirky photos of the members of the company - something that the previous winners FKM and SK+G both feature on their site (right down to the rollover animation).
As for our prediction of who will be the victor in this episode, we’re putting our money on BooneOakley. Looking at their work, it is all a little off beat and quirky and should fit right in with Popchips marketing style. Another clue is the fact that BooneOakley plugs the show (albeit subtly), where as Conversation doesn’t appear to do so on their blog. Whatever the outcome, this may be the biggest mismatch of the series so far agency wise.
Here’s the teaser for episode 4:
The Pitch Episode 3 reviewed FKM v The Hive for Clockwork Home Services
We’re giving up on the drama and the editing of “The Pitch” in our discussions now. It’s pretty obvious to us that the editors are more interested in using a formula to build a 42 minute show that builds to a crescendo to “you’re hired” in the style of “The Apprentice,” It’s not the way advertising agencies should or would be picked, because clients can always say, sorry, none of the above and continue their search. That’s probably what Clockwork Home Services should have done here, but didn’t.
In the real world, the client would pick agencies to invite a lot better. They might even hire an “Agency Search Consultant” to help bring a semblance of order to the process and add an outsiders unbiased opinion to the discussions and evaluations of the presentations. That way, the agencies might actually have experience that brings value to the table. In this case- neither agency would make the long list- never mind the short one.
The assignment was the hardest to date. The only people who would think of combining three brands under one umbrella like this and think it would work are MBAs. YUM brands owns Taco Bell, KFC and Pizza Hut and while they may put together franchises in a location- they wouldn’t tie the brand message together in advertising (at least I don’t remember anyone being that stupid- I can see it now, the Col. walking a Chihuahua into a pizza shop…) The three brands: Mr Sparky, Benjamin Franklin and One Hour Heating have about as much in common as the various members of the Village People- and that was supposed to be a joke.
fkm had a secret weapon- the “new girl” - Philippa Campbell, was a ringer they brought in for the show on a short term contract. She’d worked for Goodby and had the right insight to begin with: customers don’t really like calling for service companies when it comes to plumbing, electrical or HVAC repair. How happy are you when your AC doesn’t work, or the toilet’s overflowing. She was probably the only bright spot in this show. Unfortunately, her advice was lost on the sleep deprived minions of fkm when they decided to create “Help +” as the strategy- costing the client extra money for the 30 extra minutes of “free service”- and making that plumber who just showed you his butt crack stick around and try to cut the customers hair… uh-huh.
The Hive did the unthinkable right off the bat, ignored the clients wishes- before they’d earned the respect of the client. It probably killed them, long before the pitch. How the bowling ball toilet ad managed to make it out of concept to presentation was a major suspension of belief, but also, the starting out with the “America’s On Time Hero’s” video with a Canadian flag was epic #fail. It’s never about the agency- it’s about the customers and the client.
We’re afraid that this show is doing more damage to the perception of what an ad agency does than Darrin Stephens did on “Bewitched”- we’re not bumbling fools who strut our ideas like mindless peacocks (at least not the professionals I know), we’re serious business consultants who pull off the magic of advertising- to quote Guy Kawasaki, we’re the plastic surgeons of marketing that take the old and tired products and services and make them appear young, new and attractive.
While we’re pretty sure that the producers and the editors think this formula for presenting “the pitch” as drama is good television, we’re pretty convinced that the only people watching are others advertising pros. Not a bad audience, but one that AMC will alienate pretty quickly if they don’t stop making our craft look like a playground for egomaniacs and children. We’re all hoping they change directions, turning it into more of a documentary, without the added drama, in the style of the brilliant Art & Copy: Inside Advertising’s Creative Revolution
Most reviews we’ve found have slammed the first three episodes, and if you want to read some scathing, foul mouthed commentary, head over to the Denver Egoist for Felix’s rants about the show.
Here is our three minute video review about episode 3- and a 40 minute podcast of the conversation. Note, the podcast will have you in on us guiding our production and trying to make the whole thing come across a little better in the video. We’re still learning how to produce these docu-drama reviews.
Here’s the full podcast of our discussion
[podcast]https://thenextwave.biz/wp-content/uploads/2012/05/TNW-The-Pitch-Episode-3-Podcast.mp3[/podcast]