Insights

"Power to the local dreamer"- create your own opportunity

The word “viral” is a term that gets used a lot these days. People want their content to “go viral”. But “going viral” and creating something that will make your target audience engage with your brand are two different things. If you watched the video above, you’ve heard all you need to know about how to grow your brand the right way; by caring passionately about your audience and giving them everything you have to offer, every time, and expecting nothing in return but their trust.

Twenty One Pilots is a duo from Columbus, Ohio. They have under 14,000 likes on their Facebook page. They also only have close to 3,500 followers* on Twitter. These numbers aren’t small, but they aren’t the huge numbers to really be considered “viral”. So how did they manage to get the attention of some of the hottest national record companies and sign a deal?

They did things right.

How so? First, they teamed up with the right people to generate buzz. The most important connection was with Mark C. Eshleman at Reel Bear Media, a Columbus-based video production company. The team started off with a hit - the first video that they released on their Youtube page was a live live cover of Christina Perri’s “Jar of Hearts”, which gained thousands of views within days of being posted. The original song was at the top of the charts at the time, so the band was able to generate a huge amount of exposure with their timely video post. They were able to catch people’s attention at the right time, and more importantly they gained a large Youtube audience from the start.

While they had a fan base before, they now had a bigger audience - the internet.

Twenty One Pilots - Tyler Joseph and Josh Dunn

Twenty One Pilots - Tyler Joseph and Josh Dunn. Image from twentyonepilots.com

When it came time to promote their album Regional At Best, the group created a web series (which bears the same name) that lead up to a rock star performance of the first track from the CD - Guns for Hands, which gained thousands of views within a short period of time. The fans responded; when the band played their next big performance at The Newport in Columbus, Ohio a few months later, it’s no surprised that the show was completely sold out. This was the first time the venue had ever sold out with a local act. According to the above video, that night was the most important night in the history of the band up to that point. So how do you follow up a sold out stellar performance like this? With not one but four videos, of course. Record companies started to notice the band, and were able to track the number of views generated from the show. Almost every video gained over 30k views in a matter of a few months. It gave Twenty One Pilots more than enough leverage to be in the position to choose between a handful of record labels. They eventually chose Fueled by Ramen, which is the home to such bands as Paramore, Gym Class Heroes, and Panic! At The Disco. And how did they announce the news? With a video, of course.

While Twenty One Pilots is far from being a viral Youtube sensation like bands such as Ok Go, the band’s awareness of the benefits of online video content was a huge factor in their ability to gain exposure. Beyond Youtube, the band was successful in creating an engaging brand. Not just through the occasional tweet or Facebook status update - they let you into their world. They reward their fans’ loyalty with intimate videos and exclusive news. They create a ever-growing relationship with their fans. Every brand needs to do this in order to be successful - does your brand accomplish this? Maybe then you’ll be able to say “It wasn’t always like this.” before diving into a crowd of 2000 of your screaming fans.

*These numbers have been growing since this post was first written.

AMC’s The Pitch 3 The Hive vs. FKM Predictions

AMC's The Pitch - The Hive and FKM Clockwork Home Services

Photo from AMC

Next week’s The Pitch, (@ThePitch_AMC) episode 3, will feature two ad agencies competing to win Clockwork Home Services as a client.  The contenders are  The Hive (@The_hive) from Toronto and FKM (@FKMAgency), located in various office in Texas. From the teaser the assignment will be for three different brands; Mister Sparky, Benjamin Franklin Plumbing and One Hour Heating and Air Cooling. They hint at the the briefing - “The task is to develop a tri-branded, integrated promotion that will drive customers to call one of our brands.” The first two episodes have had some pretty tough assignments to crank out in one week, but this one may take the cake. It’s not clear whether or not it will be a complete rebranding or a new ad campaign, but either way it’s a daunting task.

Just like an ad-centric Oscar party, we’re making our prediction on this episode;  The Hive will emerge victorious. Why? Looking at their site,  The Hive is building “buzz” (pun intended) about The Pitch all over the place, whereas FKM only has a few mentions Only the winning agency promotes the hell out of the show? It worked that way for episode 2.

On the other hand, our pattern recognition mode has been switched on and we see that FKM’s About page is very similar in concept to the About page on SK+G’s website; right down to the rollover animation on the photos.  This makes them seem a bit more quirky and web-savvy–traits that have won the previous two clients on The Pitch.  We are still going with The Hive as the victor, but it could go either way.

Perhaps also worth noting is that one of the clients featured on FKM’s website is Waste Management. Yep, the very same WM from Episode 2. Intriguing…does this mean that FKM was scrapped (pun intended) by WM?  This begins to raise questions about how and why AMC picked the agencies that they picked; the connections are a little too apparent.

We at The Next Wave believe in deep insight based creativity and after seeing a few of The Pitches, we’ve become a bit pessimistic. We’re also fairly certain that the ad agency with the best pitch will not be chosen.  Look for the best showmanship and razzle dazzle, not the agency with the profound concept.

We’ll watch the show on Tuesday morning at the office and do our post pitch review like we’ve done for the previous episodes.

Here is the trailer for the episode:

The Next Wave reviews AMC’s “The Pitch” Episode 2 – Video & Podcast

[contains spoilers] We here at The Next Wave have our opinions about the second episode of AMC’s The Pitch. While we all look forward to each new episode, we also realize that the reality of advertising and the “made-for-TV” version of it are quite different (as is the case with all reality TV).

This episode features two ad agencies, SK+G from Las Vegas and The Ad Store from New York. They are competing against each other to land Waste Management as a client. You can buy the show or the season on iTunes The Pitch, Season 1 - The Pitch and follow along as we watch 15 agencies work to win 8 accounts (The Ad Store went twice).

We felt that episode 2 was more interesting than the pilot. The “Ah-hah” moment when The Ad Store’s Paul Cappelli came up with the brilliant “Trash Can…” positioning reminded all of us in the biz how great it feels when you get it right and know it.

Of course- when the client falls for dreck from the competition, we can also relate.

We recorded our conversation after the show- and made a podcast and then tried to edit it to 3 minutes to get a feel for what happens with the show. We’d love to hear what you think- and why you agree or disagree with us.

You can listen to full, unedited audio of this discussion here (26 minutes):
[podcast]https://thenextwave.biz/wp-content/uploads/2012/05/the-next-wave-pitch-ep-2-podcast.mp3[/podcast]

What is becoming apparent after two shows is that the clients willing to put their brands up to this are already uncertain with their own marketing. Buying into a one hour “reality TV” stunt will get you an hour in the spot light, but the question that should be asked is who’s watching and if that’s your market. Reaching all the ad pros in America probably isn’t your target market (although if you were an agency pitch consultant it might be good to put your ads on the air).

The agencies are getting exposure that will propel them into their 15 minutes of fame- for some this is good. The twist of coming out on National TV by Cappelli was unexpected- and none of us saw that coming. The bickering between the two SK+G ECD’s was painful to watch. Word online is that Ray Johnson has left Las Vegas for Chicago, although his resume isn’t updated yet. Talking about the miscues of SK+G in this episode would be a rather long post. We’d rather concentrate on the strategic issues that were missed.

The brief from the people at Waste Management was poor.  “Making people aware of why we’re different” is unfocused and doesn’t identify which people. Why do they want to “create awareness that Waste Management converts waste into energy” - is it to grow market share, increase recycling? They don’t say what their goals are. The words “viral” and “edgy” should never appear in a brief. The value of Agency Search Consultants is becoming very apparent watching these two clients give their briefs. To give the agency the job to tell the client where they are going isn’t something you do on a first date- it’s something you discuss after you’ve worked together and the agency fully understands the clients DNA and has earned the client’s trust. One week prep is what you do for a fire sale, not a corporate strategy.

We’re not privy to budgets or the resources that the client will make available to the agency, but we felt that the emphasis for a company with an amazing infrastructure of trash trucks, waste containers and employees across the nation was a missed opportunity that neither agency suggested in their presentation.

It’s here where ‘Trash Can…” power this and save the planet etc. became powerful. Not with a guerrilla sign in trash heaps campaign, but printed on every trash can that carries the WM logo. On the sides of their trucks- they have a fleet of roving billboards. Here is a low cost place to start communicating the idea that “Garbageispower.com” which The Ad Store was linking to. This isn’t a campaign where “new media” should be the lead.

The SK+G winning concept of “Waste into WOW!” with it’s reuse of the award winning  Reporters without Borders concept of using a QR code and a smart phone to make celebrities??? talk trash? was painfully bad. How much does WM want to spend on print ads - and what celebrities were going to sign up? Trash talking sports stars or trashy d-list celebs?

The “manifesto” video that SK+G presented that “brought tears” to Lynn Brown WM VP of Corporate Communications was another derivative work and although it was a quickly produced agency ripomatic- it’s only window dressing and a one-shot corporate feel good piece that doesn’t solve the long term marketing problem of changing perceptions.

AMC poll results for The Pitch episode 2

The Ad Store wins the poll

Ultimately, we believe the wrong agency won, as do other ad pros who’ve weighed in on multiple sites. When we went to vote on the AMC Poll- (which went from almost 65-35 to 60-40 since I first voted) shows that a majority of people who were willing to vote picked the Ad Store as well.

 

 

Looking forward: AMC's The Pitch, Waste Management, SK+G vs The Ad Store

We’re looking forward to the premier episode of “The Pitch” on AMC. Not that we believe that the way the show is cut together really shows how great advertising is done, but because we are students of the craft of advertising and always are interested in the process of creating ads- or even spec work (which we always think is a bad idea).

The pilot episode was a pitch for Subway’s breakfast business, where the brief focused the agency work on the 18-24 crowd. As almost always is the case, the quality of the brief guides the work. How Subway decided that they needed to reach 18-24 year olds to sell more breakfast sandwiches was never substantiated which really should have been the first question the agencies asked.

The two brave agencies that went boldly where the truly huge agencies wouldn’t were McKinney in North Carolina and WDCW from California. Both have a substantial portfolio of work and are proven shops capable of doing great work. Subway’s exec team tipped their hand early, showing disrespect for WDCW’s previous work for Quiznos. Almost predictably, McKinney “won” the piece of business, but considering Subway’s never been known for producing any award winning work, it’s just dollars to the bottom line and a great chance for McKinney to get some self promotion.

Which brings us to the “premier” episode for Waste Management. Without talking trash, this isn’t exactly the kind of account that agencies hope to win Cannes hardware with. The two agencies in round two- SK+G from Las Vegas and The Ad Store from NYC aren’t as well known or respected as the round one agencies by their peers. Spend a little time on their sites and you’ll still not know very much about what makes them tick. You’ll also notice that while SK+G has lots of mentions of “The Pitch” on their site, The Ad Store doesn’t mention a thing. Foreshadowing? We’ll see. Neither site shows much prowess at Web 2.0 or social media, so maybe these are the right agencies to pitch Waste Management, who does mention The Pitch on their site. In fact, you’ll probably learn more about Waste Management on their site than you will about the agencies pitching on theirs.

One always should wonder about these “clients” using “The Pitch” as their hiring vehicle. Who is their current agency? Why are they playing spin the bottle for an agency on national television? It’s our belief and experience that the best advertising comes from long term relationships with clients that work with their agency like a respected partner. This show is about as far away from that as it comes.

We’ll have more on Episode 2 after it airs. Anyone else want to bet on the winner now?

 

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