by Next Wave Team | Dec 10, 2005 | Advertising, BMW Advertising, Crispin Porter + Bogusky, Design, Everything You Want to Know About Advertising, Guerrilla Campaigns, How To Select An Ad Agency, Marketing & the Web, Retail, VW advertising, Web strategy
Of late there has been a lot of major account changes noted in the advertising press. Every move by Crispin Porter + Bogusky in Miami is documented in the same style as paparazzi chasing movie stars. What was once a relatively small agency, with small clients, who got bought by a small “network” is now becoming a BIG AGENCY with BIG CLIENTS still owned by a small network. How well agencies scale should not be measured by CP+B because it is an anomaly: it’s reputation is so huge, they are able to get the pick of talent, steam roll over clients (since they have been crowned by the media as having the Midas touch) and have adopted a “media agnostic” throw as many ideas on the wall and see what sticks approach.
In case you aren’t aware of their storied life in the fast lane, they made their first appearance on the hot shop radar with their “Truth” campaign for Florida’s anti-smoking campaign. They won a Cannes Gold Lion for their spot for IKEA where a desk lamp gets kicked to the curb- but IKEA seems to be unable to stick with an agency having parted ways with the successor agency as well (IKEA should call us), then came the dream account (only because the car is so damn cute and already branded) the new BMW Mini account. Here CP+P showed off how to get the maximum muscle out of the minimal moola to an exponential effect. Putting Mini’s on top of Ford Expeditions, putting the whole car on a billboard in a Slingshot, even the tagline “Let’s Motor” was so fitting, you couldn’t help but be enchanted with the idea of “driving satisfaction” without having it screamed at you. It was the ultimate in talking with the customer- not at the customer- and it worked. BMW sold cars, CP+B made their client manager look so good, she got hired away from BMW to fix VW- that’s making your client more money than they pay you if I ever saw it. Her reward to her friends who got her there- the VW account, a prize beyond their wildest dreams when they were working on bike helmet campaigns and local business.
So impressive was the mini campaign that success breeds success and on comes Burger King- a traditionally “difficult” client who had been through agencies and “campaigns” faster than they sell whoppers. Along came CP+B throwing new stuff at the masses faster than they could say “Yes” to the “would you like fries with that” question. The first execution was a takeoff on the British TV show “The Office” and the return of the “have it your way tag line.”
For such creative geniuses to settle on someone else’s tagline is typically unheard of- typically agencies want to make their own mark- but that takes time. CP+B was smart enough to realize that a brand in trouble needs help now, not when their creativity kicks in. The campaign was outside the norm for the industry- with double-entendre’s and un-pretty people. But, it was easier to fly the old tagline back through the barriers of corporate CYA and it bought them time- time for an agency to find a brand voice. Great campaigns don’t happen overnight. “Think Small” wasn’t the first thing Bernbach did for VW, nor was “Just do it” the first shot by Wieden + Kennedy for Nike.
Next came Dr. Angus and his big burger diet, and my personal favorite- Ugoff- the fashion designer creating a “pouch” for hot chicken and shrimp” for BK’s new salads. All of these had Internet components- something many “big” agencies still do as an afterthought. Then came the viral “Subservient Chicken” which every fast feeder now wants to copy and then the King mask- of which I won’t comment. But, this huge out burst of creative work has all been in a span of less than 2 years- totally unheard of in the ad world- and…
This is NOT how most clients get the most out of their marketing budget.
Most clients don’t have 300 million to spend. They depend on consistency of message on target. This is why an Apple ad today for the most part looks like an Apple ad of yesterday (please don’t remind me that they only have 2% of the PC market- and that if it wasn’t for the iPod the stock would still be hurting) or that Wal-Mart ads look like Wal-Mart ads. The idea is that if you can’t get enough frequency at least get repetition working for you. With small budgets like BMW motorcycles, the idea of staying on brand message is considered key. If you only have so much money, keep it consistent. This is why brands are so careful about staying in voice, on target with the right trade dress (look and feel). It is also why when you have a great tagline like “have it your way” or “the ultimate driving machine” or “just do it” it never goes out of style.
So- the question we posed at the beginning is do you have the right agency? No matter what you spend, your agency will tell you it’s not enough (except our agency) because their compensation is probably tied back to media billings – the stupidest way to pay an agency ever devised. The second question is, does your brand voice do what it’s supposed to (differentiate you from your competition and connect you like no other to your market)? Lastly, is your agency looking at every avenue they can to make you highly visible to your target market through every channel possible- including the Internet, guerrilla advertising, PR and your trade dress down to the way your stores look, your salespeople communicate and your company ethics? If not, you aren’t using the right agency- or getting the right return on your dollar. There is more to this- but it could be a whole book. You can call us to discuss how you can build your business using these ideas. One of the first things we’ll do is ask to look at your website statistics- and analyze where your customers are coming from. When was the last time your agency did that?
What do you think?
by Next Wave Team | Sep 8, 2005 | Crispin Porter + Bogusky, Everything You Want to Know About Advertising, VW advertising
I don’t know why we haven’t posted something like this before, but a guy was asking how to find an agency for his “online drum recording service” on Web Pro World News- so this was our answer:
Fascinating business model. Only problem is that now all the prima donna guitar players can find a drummer that might put up with their BS 🙂
On finding an advertising agency- for any business- large or small- our first advice to anyone is to learn a little about advertising. Wehighly recommend the timeless classic by David Ogilvy, Ogilvy on Advertising. We also have a tip sheet, called “Conversational advertising for everyone” on our site.
Once you understand better what advertising can and can’t do- the next thing is deciding if you really need an agency, or can afford one. We have a saying: “Advertising only costs when it doesn’t work”- think about it. If you spend X on advertising and get X to the tenth back in revenue, and profit structure is right, your advertising didn’t cost you a thing and your business is better off for it.
If you can’t handle a huge influx of work from the money you spent on advertising, you will probably be in worse shape than not having any business- since bad word of mouth travels faster than good. If you have no budget consider the book “Marketing without advertising” by Salli Raspberry & Michael Phillips (it’s out of print but worth it).
If you think your model can handle the business- by all means start interviewing agencies. As someone who has been in the business for a while, I can tell you the first question to ask is what else have the people at the agency done for a living and what made them go into advertising?
Why- because this isn’t a business about being cute- or funny- or cool, on someone else’s dime- it’s about selling things, and it’s serious business. I don’t know how many people I’ve met in this business (especially graphic designers) who have no clue about selling something other than their own ideas.
The second question is- what are their passions? If I hate sports, I’m not going to do a good job advertising your professional bicycle pursuit championships, but if I eat, sleep and breath bikes in my limited spare time- I’ll probably go to the ends of the earth to create the greatest ad campaign ever.
The third question is do you like the people at the agency? The working relationship between advertising agencies and their clients is like a marriage. You are allowing the other person to take your name and represent it to the world. With so many marriages in this country ending in divorce, it’s a wonder any ad agency/client relationships have a chance. Most important to this relationship (as in a marriage) is mutual respect and trust.
I’ve been assuming that you are approaching an agency that is the right size for your company all along- although if you are a non-profit, or something really offbeat that can allow an agency a chance to do something really creative and fun- you might get lucky with a bigger firm. You should always look for an agency that can afford to give you the right amount of attention for your budget.
So- once you’ve made it this far- start looking at methodology. There are agencies that always use the same formula for all their clients- TV, magazine, online, direct mail etc. Sometimes it’s based more on their own profit model/structure than your needs- be careful of that. The best agencies sell creativity- and are “media agnostic,” Crispin Porter Bogusky, the current darlings of the ad world have grown from a small Miami shop to a huge powerhouse by making small clients seem huge, not by spending more, but doing better creative. They started with the “Truth” anti-smoking campaign, moved up a notch with the introduction of the Mini Cooper to the USA and now have Burger King and as of September 6, 2005 VW.
You have to be willing to pay for creativity- not just media. If an agency is using the stupid model of a percentage of your media budget is their take, they will only advise you to spend more on media.
Look to what kind of “Brand voice” the agencies under consideration establish for their clients. Is it consistent, is it clear, is it distinct? Do they use a variety of media to surround the potential customer with your message? Does it evoke emotion? Does it make you want to be a part of the brand? This is what Crispin did so well with the Mini “Let’s motor” campaign. They found a voice for the brand, stuck with it, and spoke to their target market with a confidence that was sexy and smart.
The last part to look at, especially for a business that is dependent on the Internet, is to see if the agency really understands the net. Is it a part of every campaign? Do they insist on working on your site? Is the content updated often? Is it interesting, is it full of key words, is it built to search? If their own site is built in Flash- run. For the most part, Flash doesn’t search well, doesn’t tag well, and is useless for sending links to part of your site. A simple way to tell if a site is built well is to go to google and type in Site:theagencydomainname.com and see how many pages are indexed, how many have titles and descriptive descriptions. If the agency site doesn’t do this- how will yours?
Last but not least, call a few of their clients and ask how long they’ve worked together and how has their business grown.
We hope this helps answer your questions. Of course, I would hope you would consider our agency for your work, but, if not, we have a list of all our local competition on our site so you can do a comparison shop (and so that people looking for their poor sites, find us first 🙂
What do you think?
by Next Wave Team | Jun 17, 2005 | Advertising, Crispin Porter + Bogusky, Everything You Want to Know About Advertising, Guerrilla Campaigns, Marketing & the Web
You’ve never heard of Ruder- Finn- but, you will.
Sooner or later- someone is going to e-mail you a Mr. Piccassohead- and then you will want to do one too.
What is a Mr. Piccassohead you ask? Well, it’s a Mr. Potato head in 2D online- with Picasso inspired parts to assemble. When you are done- you send it to someone- and they go to the site- and admire your work. While you are at Mr. Picassohead you see the Ruder-Finn logo- and you can click to their site- and read about how their creativity delivers- which it did- it delivered you to their site.
This is an example of viral marketing- where each person you contact, then contacts someone else- and it spreads- just like a virus. There have been other examples of viral marketing- subservientchicken.com for Burger King by Crispin Porter Bogusky helped up the sales of the new BK tender crisp chicken sandwich jump over 270%, Carl’s Jr. is scoring points with a naughty Paris Hilton video that is “too hot for TV” to hawk their latest belly buster. If CKE Restaurants had run the spot on TV it would have cost them millions, by producing a spot that was controversial, they got millions in free media exposure. This is what viral marketing/ PR ploy’s are all about.
The difference between Mr. Picassohead and Spicy Paris- is the difference between art and porn. But, considering the audience for fast food is hormonally charged young men- they are both effective.
Viral is here to stay. The original online viral campaign was for free e-mail, with a message on the bottom of every hotmail delivered e-mail asking you to sign up for hotmail. It’s come a long way since then. We’ve only just seen the beginning.
“I love you too, but…. (ode to Roy Lichtenstien)
a Mr. Picassohead drawing by Atalie Gagnet
What do you think?
by Next Wave Team | Jun 14, 2005 | BMW Advertising, Crispin Porter + Bogusky, Everything You Want to Know About Advertising, Marketing & the Web, Search and Business, Web strategy
The great thing about hosting your blog as part of your site, is it vastly increases the number of search terms your potential customers could be looking for. Especially if you use your web stats to see what people are searching for.
Since so many of our competitors build sites that search engines either can’t find, or will give lousy results for (every page has the same description- or they use frames or .asp to build the site- and nothing useful shows up in the results) we decided to make it easy for our potential customers to comparison shop- we listed all of our peers on our site. So, the potential client will find a link to their site, after they’ve come to ours. We believe when they compare, they’ll see, we do good work.
It’s also fascinating to draw people through who may not need an agency, but, think we’re cool anyway. Our musings have gotten us links from all over. Our clients also benefit. Note, I’ve added who or what the competition is in parens- so you can tell right away who needs help on their sites search engine optimization (SEO)- some of these agencies and design firms have sites- but don’t have them tagged properly- or designed them in Flash- which search engines don’t like.
Here’s a list of search phrases from just a few days in June:
Keyphrases used on search engines
205 different keyphrases
\ the next wave\ marketing
23 second street hair salon dayton ohio (probably needs better tags on their site)
2821 green river drive
5 rivers metroparks
513 721-2272
614 east jeffrey columbus ohio
614-573-1010
614-792-0924
ad agencies
ad agency bghemagine (ad agency in Dayton- needs a better site)
ad ventures (ad agency in Dayton- needs a site)
ad ventures kettering ohio (ad agency in Dayton- needs a site)
advertising agencies and
advertising agencies dayton ohio
advertising agency
advertising agency dayton
advertising agency portfolio sample pdf
agencies that might be the next crispin porter adage
barefoot advertising (ad agency in Cincinnati- needs a better site)
barefoot design cincinnati (ad agency in Cincinnati- needs a better site)
bghemagine (ad agency in Dayton- needs a better site)
blf bash
blue dog productions (ad agency in Dayton- needs a better site)
bmw marketing mini
bmw tv spots sa
bonner street dayton ohio
boutique advertising agencies
brand marks
branding & package design
bridge worldwide cincinnati firm (ad agency in Cincinnati- needs a better site)
buchanan & associates (ad agency in Columbus- needs a better site) *
buchanan & associates advertising (ad agency in Columbus- needs a better site)
buchanan & associates dublin (ad agency in Columbus- needs a better site)
buchanan & associates ohio (ad agency in Columbus- needs a better site)
buchanan and associates columbus ohio (ad agency in Columbus- needs a better site)
buchanan associates (ad agency in Columbus- needs a better site)
buchanan associates advertising agency (ad agency in Columbus- needs a better site)
buchanan associates oh (ad agency in Columbus- needs a better site) - hey someone was REALLY trying to find them….
c 1 bmw 2005
category public relations consultants
chalk sidewalk advertising
citywide development
cloonan and associates (ad agency in Dayton- needs a better site)
cloonan centerville (ad agency in Dayton- needs a better site)
cnn
columbus ohio sbc advertising
conrad phillips & vutech inc.
conrad phillips and vutech inc columbus
consumer marketing agency channel big box
conversational advertising
creative boutique
creative department cincinnati ohio (ad agency in Cincinnati- needs a better site)
crime wave poster
crispin porter media agnostic
crystal synergy
crystal wraps
david esrati
david ogilvy wasting half money
dayton advertising
dayton advertising agencies
dayton advertising agency
dayton bombers
dayton cincinnati advertising
dayton creative printing (print shop in Dayton- probably needs a better site)
dayton next wave
dayton oh cobbler
dayton poetry slam
design companies
design firms troy ohio
dove bodywash ads
dreamteam radio
earthlink-peoplepc-wssynd
find abc book of the wave with images
first wave dayton
five rivers metroparks
gerber tropical fish
gerbers aquarium dayton
gjpadvertising (ad agency in Cincinnati and Toronto- needs a better site- flash kills search engines! Gee Jeffrey and Partners should hire us to do their “creative persuading” - first thing to get rid of is “gjp” reads like gip- as in they gipped me off….)
graphic design
graphic design companies
graphica columbus ohio
graphica dayton ohio (design firm in Dayton- needs a better site)
guru vinyl record single respect the architect
hate it or love it sample
hauer music
hermes advertising
honda ridgeline truck tv commercial theme song
if you want to change the world better tools
imagine nation dayton ohio (ad agency in Dayton- needs a better site)
ipod hate
j walter thompson
jeff and flash wmms
jewelery tv
joint venture advertising dayton (ad agency in Dayton- needs a better site)
joint venture advertising dayton ohio (ad agency in Dayton- needs a better site)
lamar advertising toledo ohio
libby perszyk kathman cincinnati ohio (design firm in Cincinnati- needs a better site)
lionel freeman
local television news branding
logo factory
logo wave
lpk cincinnati ohio (design firm in Cincinnati- needs a better site)
lpk graphic design in cincinnati oh (design firm in Cincinnati- needs a better site)
lpk ohio (design firm in Cincinnati- needs a better site)
main title sequence
manistique lakes drive ohio
mansions for sell
mark philips salon
marketing ideas for seminary
marketing innovation
matt the cat wmms
mendelson jewelers
mendelsons
mercedes $ 2.4 million car
mercedes 2.4 million
michelle murphy
million dollar trucks
mini scooters columbus ohio
money back news abc fox ipod apple
next wave
next wave advertising
next wave buying television stations
next wave chair
next wave dayton ohio
next wave design
next wave logo
next wave marketing
next wave television
ninjamarketing
nip/tuck opening credits
old mansions
opening title sequences
opening title word
pacchia
packaging pizza
penny ohlman… (ad agency in Dayton- needs a better site)
philips brand awareness
philips tv spot
pizza design
pizza factory
pizza packaging factory
pizza wave
plum ludlow street
poetry about tropical fish
production companies
radio positioning strategy
real art (“Digital design” firm in Dayton- needs a better site)
real art design group dayton oh (“Digital design” firm in Dayton- needs a better site)
real art design group dayton ohio (“Digital design” firm in Dayton- needs a better site)
restaurant t-shirt
restaurant t-shirt
rivets inc advertising (ad agency in Columbus- needs a better site)
ron foth advertising columbus ohio (ad agency in Columbus- needs a better site)
sabatino/day advertising cincinnati (ad agency in Dayton- needs a better site)
sample portfolio advertising
self promotion packaging
shumsky enterprises ohio
sidewalk advertising chalk
site thenextwave.biz
six feet under intro title sequence
sounds for radio spots
stephens advertising (ad agency in Dayton- needs a better site)
stephens advertising dayton ohio (ad agency in Dayton- needs a better site)
synergy packaging
t shirt designs for restaurants
tdh marketing (ad agency in Dayton- needs a better site)
technoconnecto
television branding
the next wave
the next wave business
the next wave david
the next wave dayton
the next wave dayton oh
the next wave design
the rivets columbus ohio advertising (ad agency in Columbus- needs a better site)
thenextwave.biz
turner marketing dayton ohio (ad agency in Dayton- needs a better site)
under car specialty
undercar specialty warehouse
united way of columbus ohio advertising agency
urban real estate
versicom commuications dayton ohio
victory wholesale
visual marketing associates dayton (design firm in Dayton- needs a better site)
visual marketing associates dayton ohio (design firm in Dayton- needs a better site)
walmart traitor
water radio
wave designs
wave graphic
wave logo
wave promotion
we build excitement pontiac advertising
westerville advertising- powers
what is a good advertising
wilson advertising dayton oh (ad agency in Dayton- needs a site)
wilson advertising dayton ohio (ad agency in Dayton- needs a site)
wilson advertising miamisburg ohio contact (ad agency in Dayton- needs a site)
wmms 101 bumper sticker
wmms cleveland t-shirts
www.the wave.com
www.thenextwave.biz
yeck brothers group (ad agency in Dayton- needs a better site)
young isaac inc advertising agency (ad agency in Columbus- needs a better site)
ze design dayton ohio (ad agency in Dayton- needs a better site)
If we can build this kind of site traffic for our site- imagine what we can do for you.
* Jan 19 2006, it seems that the folks at Buchanan & Associates got the message- they now have a new site- but, for the life of me- I’ m wondering what they are doing. It’s some kind of “agency seekers!” site- a take off on a search engine interface- they call it the “The Most Biased Search Engine in the World™” and think they are slick- but there is nothing to search there- so how people will find it- I’m not sure. They should probably head to one of our Blogosopher seminars
by Next Wave Team | May 30, 2005 | Advertising, BMW Advertising, Crispin Porter + Bogusky, Everything You Want to Know About Advertising
Yes, you heard it here first. After the amazing success of relaunching a car based on a car that only the British could love, what do you do for an encore? Well, the obvious was the convertible, and then maybe a 4 door version- a mini-wagon, but, the real brilliant next move is for BMW to launch their scooter- which “sips, not guzzles” (to steal the ad line from the campaign by the ad godz at Crispin Porter Bogusky) with the best of them.
In the world of $7 a gallon gas (the rest of the world for those of you who don’t travel much) scooters rule the streets. Just starting to catch on here on the coasts, scooters are a very efficient, fun way to get one person almost anywhere, as long as it’s not raining, snowing, or idiots in cars on cell phones aren’t trying to run you over.
Enter the BMW solution- the BMW C-1, not available in the USA, yet, and you have a scooter with a roll cage, roof… just what the doctor ordered- safe, dry, visible, and another fun vehicle to bring customers into the Mini showroom.
When I was in Europe, I lusted after one of these. Even if Mini didn’t want to bring in the C-1, a Mini branded scooter of the more conventional sort, would fit the brand mystique quite well.
The next Mini?
What do you think?
by Next Wave Team | Jan 29, 2005 | BMW Advertising, Crispin Porter + Bogusky, Everything You Want to Know About Advertising
Leonard Pitts Jr. is a opinion writer for the Miami Herald. His column in the Dayton Daily News is one of the bright spots in a generally unbright paper.
Yesterday I wrote about satellite TV killing the last easy way for local business to reach a market efficiently. Today, Pitts writes about how Johnny Carson was a uniting force in our country(he died this week)- and how back in the good old mass media days, with only three TV networks to choose from, a show like “I Love Lucy” would garner a 67.3 rating while today’s “American Idol” is considered a hit with an 18.3.
As I said in a Business Week letter to the editor, there never was really a “Mass Market” just big players in a small sandbox- now that the sandbox has enlarged (more media to choose from) it leveled the playing field. Satellite TV is a step back to a smaller sandbox.
The reason I like Pitts so much, is his commentary on humanity is usually idea driven, instead of personality. His thoughts have a longer life expectancy than just today’s news. This is a mark of a good ad campaign as well, if the idea can keep going and going, it’s generally a good one. Favorites of mine: Got Milk, Absolute __________, The Ultimate Driving Machine- you get the point. Sometimes even great campaigns get ditched due to stupidity- and then the “Hot Agency” (in this case Crispin Porter) “rediscovers” it- like Burger King’s “Have it your way.”
Great ad campaigns from major marketers can have a unifying effect on our country, just like Johnny Carson did- remember “Where’s the Beef” or “Whatzzup.”
I’m placing a link to this Pitt’s piece, “With Johnny gone, a piece of our culture is gone too.” The link I found is from the Detroit Free Press- which may want to charge you to read this tomorrow, but hopefully it will still be there and they won’t have made fun of their name…. (or is a “Free Press” that kind of freedom of the press that existed pre-the current political atmosphere where journalists weren’t getting sued to expose their sources? The latest lawsuit by Apple against thinksecret.com comes to mind).
Enjoy the day.
