The Pitch Review: Episode 5 Frangelico buys "Creative over Strategy"

AMC poll results for The Pitch episode 5 poll results, showing Ad store with 60% and Kovel/Fuller with 40% on Frangelico account

The poll picks the right agency: The Ad Store

We’re now 0 for 5 on picking the “winning agency” on “The Pitch.”

However, the viewer poll agrees with us once again. 61% chose The Ad Store over Kovel/Fuller’s 38% to win the Frangelico account.

If you watch the online “Why they won” segment on the AMC site the Chairman/CEO of Campari America Gerry Ruvo says “we really wanted to work with the company that came with the best creative.” He then went on to say that “We thought that the Ad Store did good strategic work”. At least this time, the client explicitly said that they went with the flashier agency rather than the agency with the best strategy.

The best marketing Frangelico will get out of this show was the show itself. The problem is that the viewership is tiny, and generally the viewers don’t agree with the client choice in any episode. During this episode, Frangelico got exposure tying it in with better known products from Campari America, including SKYY vodka, Wild Turkey and the company namesake Campari.

The reality is, Frangelico is a brand needing a major makeover, not just a campaign. The brief presented here was narrow and  limiting to begin with; women aged 25-44, defined by the brand manager as “Molly.” The problem was, the brand manager was defining herself as the ideal target and trusting her judgement on what was best for the brand without listening to the strategy that the Ad Store presented.

Compare Frangelico vs Mrs Butterworths bottle - photos

Maybe they should be married?

Maura McGinn, the “Global Head of Spirits” for Campari America proved that she was in over her head when she was impressed by the sideshow fake phone call in the presentation which she called “the little gem of a moment, when Mary presented… in the middle of the pitch, Mary pretended to call me” - really? That beat the strategic positioning of Legend, and “Think again” with it’s Renaissance reference as well as the dead on the money realization that your bottle looks like Mrs. Butterworth’s? A simple Google search proves that people were talking about this years ago, including this post from 2009)

Once again, we saw two different agency cultures and approaches. This time, Kovel/Fuller recognized The Ad Store’s Cappelli and Richard Sabean as competent competition and there was a level of respect shown for the opposition. Big egos are the norm in this business, but some are earned while others imagined. Even though many in the business cringed when Cappelli said The Ad Store was the best in the world in Episode 2,  most would agree he ate SK+G’s lunch with his brilliant “Trash Can” line and positioning. In this episode he also built a strong strategic foundation for a potentially long running campaign putting Frangelico into a class of its own. Unfortunately, the client just didn’t get it.

It was refreshing to watch The Ad Store go out and informally test and survey women in the target first with Sabean’s wife’s firm “WomanK!nd” (which will be on The Pitch in a future episode) and when Paul and his partner, Steven Crutchfield, were marketing their own products from “Villa Cappelli” in a shop.

Once again, the dramatization and the editing by Studio Lambert was designed to mislead the audience, although from a pure strategic sense we were sure The Ad Store had won, we knew when we saw smiles in the presentation of their pitch that they were doomed. If there were two things we could change about this show, one would be for a pitch consultant to help supervise and the second would be to tell the story like a documentary.

There should also be the very real option to say “no thanks to both agencies” just like in the real world, but in this case, The Ad Store was the better agency for the client once again.

Interview with Steven Crutchfield from The Ad Store

Steven Crutchfield from The Ad Store - AMC's The PitchSteven Crutchfield from The Ad Store was nice enough to sit down and answer a few questions for us regarding his agency’s involvement with AMC’s The Pitch. Crutchfield was featured in episode 2 of the show, and will be featured in episode 5 that will be airing Sunday.

How authentic was the show? 

Everything you saw was real. Nothing was scripted or staged. The most we’d do anything “staged” was helping the crew get the right kind of exit or entrance shot when we were coming and going from the agency. You know, so they could have one camera inside, then be able to cut to the outside to see us lock up, or what have you. They asked us a bit just to include them in meetings and make sure they were aware if we were having a meeting as to when and where it was so they could be sure to be there. That probably pertains much more to big agencies, but it was still applicable to us as well.

Do the participating ad agencies get compensated for being on the show? 

Again, because it is real, the agency is not compensated. They did help cover travel for two people to the Pitch.

How complete was the brief? Was there solid research provided? Were you able to have any choice in the client?

The brief was pretty complete in both of our cases, with the client having provided solid research. You only have about a week, and both agencies are filmed at the same time. You have no say in the client (again, all “real”). The week (which is not normal) is due I’m sure to help with the entertainment value (pressure makes for interesting TV) and cost of production (only have to pay to have crew at some place for a week). And agencies are hardly ever briefed at the same time.

How did the Ad Store end up with 2 episodes?

You’d have to ask the producers why we ended up with two episodes. I’d like to think it was because we were entertaining.

Have you been recognized after being on the show? Has it brought more work to the firm?

We’ve gotten lots of fans from the show. It has been surprising and fun to see so much passion about the idea. It was surprising and fun to see so much passion about the idea. The show hasn’t really changed anything about us. Again, it was a “documentary” really of us. So, for us, nothing’s changed. Hopefully can get some business out of it, but we’ll see.

Do you think this show is helping the advertising profession?

Not sure if the show is helping the advertising field. I think it’s pretty accurate and shows the reality of dealing with an unknown client and frustration that happen along the way. I think for big agencies, the show isn’t such a good idea, and it’s why you don’t see them on the show. It reveals there really is no reason to have so many people on your business. It also reveals that there is no “secret sauce” that agencies claim. It all comes down to who the people are who are working on your business. Their minds, their inspiration and their creativity solving problems for the client. An agency can’t mass produce that sort of thing.

The show hasn’t really changed anything about us. Again, it was a “documentary” really of us. So, for us, nothing’s changed.