Search and Business - The Next Wave

At what lengths will an agency go to spend a clients hard earned money. If you are Crispin Porter + Bogusky, to Greenland, Thailand and other far away places to make a spot called “Whopper Virgins.” The concept is brilliant- do the ultimate blind taste test, find people who’ve never eaten a hamburger, and may not even know the difference between McDonalds and Burger King.

So far so good. But then after a very expensive shoot, and a brilliant, entertaining short documentary, you fail to let the world find the site online as discussed in Ad Age:

…Whopper Virgins, its latest endeavor, may be the best yet… if you can find it.

The Whopper Virgins experience begins with a TV commercial with a brief teaser that directs you to WhopperVirgins.com. … it’s running heavily during weekend football games. Go to the site and you’re treated to a video of Burger King running a Whopper vs. Big Mac taste test with people in Romania, Thailand and Greenland who have never eaten a hamburger before. It’s poignant and amusing, if you can tolerate the implicit ethnocentrism.

What if you don’t remember the exact Web address and Google it? You still better remember the domain name. While whopperVirgins.com ranks first in Google for “whopper virgins,” it’s invisible when you omit the plural.

There are three areas of neglect here:

* The domain: WhopperVirgin.com is a parked domain filled with ads for Burger King store listings, Virgin Mobile gifts, Virgin Atlantic flights, Virgin Islands vacations and Virgin Mary checks.

* Search engine optimization: The microsite doesn’t appear on the first three pages of Google results for “whopper virgin” searches.

* Paid search: While reviewing Google’s listings over several days, there hasn’t been a search ad running on “whopper virgin” queries.

This is a major missed opportunity. Google Trends shows that recently, the volume of searches for the singular and plural versions have been nearly equal. “Whopper virgin” searchers must either go to an intermediary site or refine their search. Why can’t consumers ‘have it their way’ and get to Burger King’s site even if they’re off by a letter? This multimillion-dollar branding campaign could have covered all its bases with a $10,000 search marketing investment. As it stands now, Burger King risks frustrating consumers instead of serving up one whopper of a video.

Burger King’s Whopper of a Virginal Search Slip-up – Advertising Age – DigitalNext.

We’ve been preaching the same thing, ever since Crispin did the expensive “Manthem” spot. In fact, most ad agency sites are just as oblivious to both search and accessibilty. Both of which should be critical to any client and their budget.

Before you approve a large web budget, you should first, try to google your agency. Go to www.google.com and type in: site:youragencyurl.tld like site:thenextwave.biz

If they don’t have more total results than we do, start wondering (especially if there are more than 2 commas in your budget). We’re happy to evaluate digital strategy for any one who is about to spend a gazillion dollars on an online based campaign like Whopper Virgins.

In case you want to see it- try it right here, instead of going to the site that does nothing for search.

I’m not going to go Sun Tzu on you, but a guiding principle in warfare is to attack where your enemy is weakest. In judo, you try to make your weakness your strength. Political advertising may be one of the areas where this is toughest- since incumbency and large campaign chests are considered prime indicators of product value. Shrewd political contributors don’t give to longshots, they bet their dollars on who they think can win. It’s the nature of the game, and a very hard marketing battle.

Think of it as launching a challenger brand, with no money, no time, and a very absolute deadline to dominate the market (election day). Can you imagine Procter and Gamble launching a new detergent and having to have 51% of the market make a purchase in two months?

Here is our first shot at launching a local political activist into a National Congressional race. Please note, not only did the candidate star in the ad, he wrote it himself (unlike his competition) because of course, the candidate is the same person writing this post.

it is also available as a downloadable iPod version here: http://esrati.com/?p=490

One of the keys of viral marketing and leveraging your low budget campaign is getting others to talk about it- the “word of mouth” factor. You can’t count on this happening automatically. This is where your established network of customers can make or break you. First, you have to actively tell them that the campaign is out there. Digitally- this means sending e-mails, posting appropriate comments in appropriate places, and reaching out to people who think as you do. It used to be marketing to the influencer or early adopter- now, it’s to your social network either formal (Facebook, LinkedIn, MySpace) or informal as I did. Here is what creative genius Ernie Schenck said about the spot:

Ernie Schenck Calls This Advertising?
Seriously, people, show me a spot in this already tired political year that comes close to this simple little gem from Dayton ad guy, David Esrati, and I will eat my moustache. Attention, candidates: A little imagination, a little self-deprectation and a little ability to lighten up can go a long way. The man ought to get elected on the spot alone. Nice work, Esrati.

A client, and really smart guy, Charles Halton posted on his Awilum site:

it’s the funniest political ad I have ever seen. If politics were more like this it would make election season actually fun!

Another client, who happens to be a member of the Democratic Underground site posted it here:
http://www.democraticunderground.com/discuss/duboard.php?az=view_all&address=385×82652
which quickly became the highest click through on YouTube- even though the numbers are very low for what it has to do. (more…)

Google doesn’t spend a lot on advertising, that’s what their competition does. Guess what? It doesn’t matter how much you spend if you are Yahoo, Microsoft or Ask.com, Google will continue to win.

But, kudos to Crispin Porter + Bogusky, they were able to bump Ask.com from a nobody to a better known nobody with their campaign (“Experience Instant Getification” and “The Algorithm”) more than any of the other also rans, up a whole one-tenth of a percentage point.

Guess Who Gained Search Share – Advertising Age – Digital
…scrappy little Ask was dropping millions on a high-profile, Crispin-designed ad campaign and telling everyone it had the best algorithm. So guess which company gained the most share in search this year. Yes, it was Google.

According to ComScore, Google’s share in January was 52.6%, and by October, the most recent month with available data, that number had climbed to 58.5%. Others peg its share as even bigger: Hitwise has it at 65.1% in November, up from 64.1% in January.

In the meantime, Yahoo, Microsoft and AOL all lost share, and Ask was the only gainer, up one-tenth of a percentage point. (It’s not very likely, but things still could turn around in November and December, as those returns aren’t in yet.)

“Google has really become the verb of search,” said James Lamberti, senior VP at ComScore. “It’s a combination of viral and branding power.”

Pepsi vs. Coke
“If you did the equivalent of the Pepsi Challenge and had a blind taste test of Google, Yahoo and Microsoft results, I don’t think people would find Yahoo’s results are necessarily bad,” said Ellen Siminoff, CEO of Efficient Frontier, a search-marketing-technology company. “But it comes down to branding. Google has done a heck of a job continuing to build its brand.”

Absolute search numbers tell a different story. According to ComScore, only one search engine, AOL, declined in terms of total queries. Yahoo gained 5%, Google gained 37%, Microsoft sites gained 15% and Ask gained 24%.

So should marketers be worried? As the search category — estimated at $8 billion in 2007 by Forrester — becomes an increasingly important part of a marketing plan, the seeming consumer consolidation with one player arguably gives Google more control over the search experience.

“Marketers sure would like for someone to give Google a run for its money,” Ms. Siminoff said. “There’s lots of emotional support behind Microsoft and Yahoo.” But, she said, “marketers aren’t spending on Google because Google’s a nice guy but because Google works for them.”

It’s worth noting that the share gains didn’t manifest themselves only in consumer search-engine use. They carried over into ad spending. Efficient Frontier, which has $400 million under its management, said more than 73% of that went to Google in October of this year, up from 62% two years ago.

Looking for innovation
Google is not a monopoly — yet — but luckily for paid-search marketers, even if it were, price inflation is less likely thanks to Google’s market-driven, auction-based pricing.

“Marketers just want to see the innovation,” Mr. Lamberti said. “That’s why there’s buzz around Ask.”…

So even though Google spends less, their brand delivers more. Sounds like serious marketing judo doesn’t it. Here is the lesson to learn, and it applies to all those who want to effectively use Google to drive business to their site: in a land of similar products the only differentiation that you can control as marketer is the user experience – and that is what you should focus your marketing efforts on.

It’s why Apple is the only personal computing company that stands apart from the crowd; why no other online retailer has the customer base of Amazon and why Google is the winner in search. The focus is on the customer experience as much as the actual product. Google could have delivered banner ads- but at the expense of slowing the delivery of results. Amazon could have advertised, but instead chose to spend that money on free shipping. No matter what Crispin Porter + Bogusky does for ask.com, the problem is that search now depends on critical mass and massive investment on technology to refine results- and no one can catch up with Google.

Now, more than ever, there is a science to advertising: deliver answers instead of ads, experiences instead of excess,  and results instead of rhetoric. Everything can be tracked and measured either by clicks or by sales, so when looking at an ad agency to deliver customers via search, think twice about the creativity and look for the science behind the campaign. You’ve already found one agency that understands how to make this work or you wouldn’t be reading this.

We dare you to find another.

P.T. Barnum famously said “there’s a sucker born every day” and that’s what the Dayton Business Journal must think when they sent out this e-mail solicitation:

Showcase your business on the Dayton Business Journal Business Directory for only $50 a month. We can immediately profile you in front of a local audience looking for your services.
Click here to start. Enter promo code DAY for discounted rate.
Try it for 3 months and cancel anytime afterwards if you wish.
If you have any questions at all please contact us at 800.617.9715 ext. 3.
Michael Powers
Sales Manager
DirectoryM
www.directorym.com

When you follow their link they tell you the following:

DirectoryM – Local Online Advertising
Subscription Listing – Single Region

Drive qualified traffic, buyer ready leads, and powerful brand affiliations through our partner network

• Drive qualified traffic, buyer ready leads, and powerful brand affiliations through our partner network
• You choose the category and the region and your listing will be featured on all of our partner sites
• You will have a full color logo, 750 word profile, and 5 links to drive traffic
• Three month minimum, cancel anytime thereafter

The Dayton Daily News is offering a free directory at Dayton B2B. There is no reason to pay for listings when you can generate your own traffic easily by understanding how customers search for your business.

Building a directory of all your peers and competition can have as much, or greater impact than any search engine optimization strategy. We’ve done that on our “Agencies that aren’t The Next Wave” page. You can also build a site that does well in search, with lots of pertinent, relevant and helpful content (much like the content on this site). So, before you decide to spend $50 a month on some directory listing (including phone books online or the Yellow Pages) consider spending $139 on our websitetology seminar which will show you how to make your site search centric for your customers.

Claimed to be a “comprehensive directory of leading companies and organizations in the Dayton area” it only has 12 ad agencies listed.

Of course, they also have a party you can attend for being included- at $50 a head.

Dayton Business Journal:
Book of Lists Gala

When: Thursday, January 24, 2008 5:30pm – 8:30pm
Where: Schuster Performing Arts Center, 138 N. Main St., Dayton, Oh 45402

Let’s see, we have 124 ad agencies, marketing consultants and design firms listed on our Agencies that aren’t The Next Wave page, and then a good number of Columbus and Cincinnati ad agencies as well.

So if you are looking for a “comprehensive list of leading ad agencies in the Dayton Area- you’ve come to the right place. Not only is our list more complete and up-to-date, it has interactive links to the agencies so you can take a peek at the competition.

We teach a seminar called Websitetology to try to educate clients on web 2.0. We also teach a fair number of other ad agencies (even the local competition) because, well, that’s the kind of people we are.

One of the things we stress is that if you aren’t on the first page of Google you don’t exist, and that content drives traffic. Build valuable content and they will come.

Unfortunately, it’s falling on mostly dead ears. Even huge advertisers like Apple, Burger King and BMW don’t seem to understand how to port their marketing to the web properly. It’s not about how your site looks, especially your “home page”- it’s about the content on every page: every page is home for someone- about something.

So- it was good to see new media bigwigs Avenue A/Razorfish do a study to confirm what we already knew- excerpts from the Ad Age article follow- with a short primer on what we know works on the web:

Do Home Pages Have a Place in Web 2.0′s Future? – Advertising Age – Digital
Avenue A/Razorfish: Brands’ Main Sites Decline in Importance as Consumers’ Reliance on Search Grows
By Abbey Klaassen Published: October 01, 2007

Garrick Schmitt was sitting in a meeting, listening to a client talk about the need to make its website “Web 2.0-compliant,” complete with tag clouds and profile pages. “Tag clouds?” thought Mr. Schmitt, VP-user experience at Avenue A/Razorfish. “Really?”…

The request seemed curious to him — do that many people really use tag clouds that a brand marketer’s website needed to incorporate them? Surprisingly, he couldn’t find the answer to that question. So he decided to find out. (more…)

Apple may have missed a golden opportunity by not releasing the original sound bed to the “switch” campaign (Hello, I’m a mac, and I’m a PC)- but, TBWA/Chiat Day isn’t asleep at the wheel anymore.

A user generated ad by an 18 year old student in the UK is getting a quick remake in HD for broadcast after gathering interest on YouTube. [update] If you want to compare the ad- here is the Apple version- although the link may change (due to Apple still not understanding the principals of the social web: http://www.apple.com/ipodtouch/ads/

The New York Times sees this as yet another nail in the coffin for the advertising business- and they are probably right. In a networked world, where the consumer has the ability to be on a level playing field as your corporate mega-site, it’s no longer about delivering a message, but managing the communications between market and manufacturer.

Student’s Ad Gets a Remake, and Makes the Big Time – New York Times
The idea that you do not have to be a professional to create a good commercial is becoming widespread, in a trend known as consumer-generated content. Leave it to Apple to, paraphrasing the company’s old slogan a bit, think differently.

A television commercial for the new iPod Touch from Apple, scheduled to begin running on Sunday, 10-28 is being created by the longtime Apple agency, TBWA/Chiat/Day. It is based on a commercial that an 18-year-old English student and Apple devotee named Nick Haley, who says he got his first Macintosh when he was 3, created on his own one day last month.

His spot offers a fast-paced tour of the abilities of the iPod Touch, set to a song titled “Music Is My Hot, Hot Sex” by a Brazilian band, CSS.

Mr. Haley said he was inspired to make the commercial by a lyric in the song, “My music is where I’d like you to touch.”

He based the visual elements on video clips about the iPod Touch and other new products, which can be watched on the Apple Web site (apple.com). He uploaded his commercial to YouTube, where it received four stars out of a possible five and comments that ranged from “That’s awesome,” followed by 16 exclamation points, to “Makes me want to buy one and hack it.”

As of Thursday, Mr. Haley’s spot has been viewed 2,131 times on youtube.com. Among the viewers were marketing employees at Apple in Cupertino, Calif., who asked staff members on the Apple account at TBWA/Chiat/Day to get in touch with Mr. Haley about producing a professional version of the commercial…

Creative visionary and leader of TBWA/Chiat Day Lee Clow seems to be amused by this new world- and seems to get the emerging 2-way nature of advertising.

Consumers creating commercials “is part of this brave new world we live in,” said Lee Clow, chairman and chief creative officer at TBWA Worldwide, based in the Los Angeles neighborhood of Playa del Rey.

“It’s an exciting new format for brands to communicate with their audiences,” Mr. Clow said. “People’s relationship with a brand is becoming a dialog, not a monolog.”

The commercial based on Mr. Haley’s spot will be seen on football games Sunday afternoon and on “Desperate Housewives” and Game 4 of the World Series that night. It is also to be shown in Europe and Japan.

As for how faithful the professional spot is to the amateur version, Mr. Clow said, “we didn’t mess with his content” because “it has a charm to it, a youthful fun.”

The changes include more polished editing and filming the new version in high definition.

“My input was totally respected,” Mr. Haley said, adding that he considered the agency’s commercial “pretty similar” to the original.

The experience of working with the agency executives was “overwhelming, surreal and fantastic, all in one,” said Mr. Haley, who is studying politics at Leeds.

“This is my first taste” of advertising, he added, but offered a thoughtful response when asked what it means if consumers like him are willing to make commercials.

“That’s the whole point of advertising; it needs to get to the user,” Mr. Haley said. “If you get the user to make the ads, who better?”

As heartily as Mr. Clow endorsed the concept of user-generated content, he suggested that turnabout is fair play.

At TBWA, “we’re producing films we put on YouTube that we make in a day and a half in the parking lot,” he said, laughing.

The big question is how much did TBWA/Chiat Day charge for the “big idea” that came from a consumer? And does this signal the end of non-disclosure statements, and releases for any suggestions for campaigns? Are the locks coming off the doors of the creative think tanks? Will the best marketers of the future be the ones who throw open the doors with the customers to establish the brand together?

Stay tuned. And what do you think?

[update] note, it seems a lot of people are still confused between an iPod Touch and an iPhone. The product looks so similar and does so many of the same things, that people are searching for iPhone and “Music is my boyfriend”- maybe Apple should have considered a different back panel- not chrome and a different menu look for the Touch- I often look at the main menu of the screen and think the icons should be bigger to fill the screen.

Lyrics to “Music Is My Hot, Hot Sex” by a Brazilian band, CSS as in the new Apple iPod Touch commercial:

From all the drugs the one i like more is music
From all the junks the one i need more is music
From all the boys the one i take home is music
From all the ladies the one i kiss is music (muah!)

Music is my boyfriend
Music is my girlfriend
Music is my dead end
Music is my imaginary friend
Music is my brother
Music is my great-grand-daughter
Music is my sister
Music is my favorite mistress

From all the shit the one i gotta buy is music
From all the jobs the one i choose is music
From all the drinks the one i get drunk is music
From all the bitches the one i wannabe is music

Music is my beach house
Music is my hometown
Music is my kingsize bed
Music is my hot hot bath
Music is my hot hot sex
Music is my back rub
Music is where i’d like you to touch

Claro-que-sim
Fui escoteira-mirim
Direto da escola, não
Não ia cheirar cola
Nem basquete, pebolim
O que eu gosto não é de graça
O que gosto não é farsa
Tem guitarra, bateria, computador saindo som
Alguns dizem que mais alto que um furacão (rhéum)
Perto dele eu podia sentir
Saía de seu olho e chegava em mim
Sentada do seu lado
Eu queria encostar
Faria o tigela até o sol raiar
Debaixo do lençol
Ele gemia em ré bemol
Fiquei tensa
Mas tava tudo bem
Ele é fodão, mas eu sei que eu sou também

When friends send you ads because they think they are “clever” – your faith is restored in our profession. Before I did a quick Google search on the ad, I already suspected it was the work of WongDoody out of Seattle. Not that it was stylistically identifiable- but because it was clearly an amazing use of a small budget to create something that was worth passing around.

That, my friends, is the mark of a great ad agency, one that understands our mantra of “It’s our job to make you more money than you pay us,” – that seems lost on many of the mega-agencies.

Here is the synopsis of the ad campaign from AdRants:

Adrants » Horizon Air Convinces Sloggers The Slog Is Not the Best Way to Travel
But the way WONGDOODY crafted the site – a collection of videos highlight each of “the slog’s” oddities and frustrations Old West-style – lends a certain attraction to the road.

In addition to the site, the campaign also includes print, radio and a branded truck with a museum-like diorama of the road that makes stops along the highway. Brochures will also be handed out to travelers on the road convincing them Horizon Air is really the way to go. In all, it’s one of the best airline campaigns we’ve ever seen.

To briefly explain how the campaign works so well on a limited budget:

• The campaign connects with consumers based on a fundamental truth: commuting by car can really suck.
• The small video clips aren’t video at all- but sequential stills with a solid voice over. This saves considerable cost to the client, yet delivers a comparable effect.
• The short vignettes are funny- “the suicidal marsupial, the speed bump possum” doesn’t make it into every campaign.
• No matter how entertaining, the stories connect back to the consumer/commuter to parts of their regular journey in a way that almost can’t but remind them that “I could have taken the plane.”
• The campaign was supported by other low budget yet highly visible media to connect to the site.

There are of course a few flaws in the strategy- one being that while the time you save from your I-5 Slog by flying over all those dead possums- you now have to deal with the TSA and their less than friendly shake downs, not having a car when you reach your destination (not as bad for destination Portland where you can find decent public transit- not good for Seattle bound folks where it’s still car culture).

From a delivery standpoint- WongDoody hasn’t made the site as search friendly as possible- and have totally failed on accessibility standards. That’s the norm for almost all agencies today. Without costing the client, Horizon Air a dime more, the site could have been built in a way that met all 508 requirements and had exactly the same effect- only being much more search and consumer friendly.

For instance, there is no way to send you a link to just one of the funny stories- like the one about the dead possum in the middle of the road. I also abhor any site that starts playing audio without specific instructions for it to- just in case I’m looking at something somewhere where I shouldn’t be (like watching this at work).

All that aside, working with a smaller creative shop like Wong Doody can definitely get a client much better results than working with a mega agency. Not only is the work top-notch and yet affordable, they are genuinely nice people as I remember setting an appointment with Pat Doody on my last visit to Seattle on a moments notice.

So, next time you are looking for a big bang for a smaller budget- look to agencies that deliver high value concept- not high dollar production expenses. Making your advertising budget work hard is the mark of a true hot creative shop, and when that happens- friends and strangers will start sending out emails about your last campaign calling it clever.

When Nike licensed the Beetles “Revolution” for a commercial – music purists thought the world was ending.

Other artists decried the practice- some swearing it off- and then later changing their minds. Reality is- having your music in a commercial, or in a video that goes viral is the best thing to happen for sales.

Take the latest iPod Nano ad from Apple:

iPod Nano commercial the Apple of singer Feist’s eye | Tech&Sci | Technology | Reuters.com
NEW YORK (Billboard) – The use of Canadian singer-songwriter Feist’s song “1, 2, 3, 4″ in an iPod Nano TV spot is generating major attention — online and on the Billboard charts.

Since the ad debuted in mid-September, sales of “1, 2, 3, 4″ and its parent Cherrytree/Interscope album, “The Reminder,” have skyrocketed.

Earlier this month, the track was selling about 2,000 downloads per week, while the album was shifting 6,000, according to Nielsen SoundScan. On the most recent charts, “1, 2, 3, 4″ clears 73,000 downloads and reaches new peaks of No. 7 on Hot Digital Songs and No. 28 on the Billboard Hot 100. “The Reminder” jumps from No. 36 to No. 28 on the Billboard 200, with sales of 19,000.

In total, “1, 2, 3, 4″ and “The Reminder” have amassed sales of 181,000 and 235,000, respectively. (Feist’s debut album, 2005′s “Let It Die,” has sold 147,000 copies.)

While the iPod Nano spot is introducing Feist to mainstream America, online chatter is paving the way to sales of the singer’s music. Feist is not identified in the campaign — created by TBWA/Media Arts Lab — and this has led many consumers to the Web in search of the voice behind the song in the commercial.

Considering that many people will actually buy the music from the iTunes store- Apple has another revenue stream to offset the cost of advertising. Apple is actually smart enough to put a link to the song right with the online version of the ad- but, could do better by doing the following:

• Have a unique URL for each ad- so people can link to it.
• Have text with the words to the song for people searching the words.
• Add a description of the ad so that blind people would know what the ad is all about. Like it or not- an iPod is something a blind person would buy (and that makes me wonder about how ADA compliant the iPod interface is?)
• Include a way to embed the video in blogs- I had to get it from YouTube- where there is no “buy it now” button for the iPod.

These are simple tips to building a better website for companies who spend huge sums on ads- but haven’t quite mastered the art of incorporating them into their websites.

And if you really want the song, 1,2,3,4 from Feist, you can buy it from this link:

The complete lyrics are:

One Two Three Four
Tell me that you love me more
Sleepless long nights
That is what my youth was for

Old teenage hopes are alive at your door
Left you with nothing but they want some more

Oh, you’re changing your heart
Oh, You know who you are

Sweetheart bitterheart now I can tell you apart
Cosy and cold, put the horse before the cart

Those teenage hopes who have tears in their eyes
Too scared to own up to one little lie

Oh, you’re changing your heart
Oh, you know who you are

One, two, three, four, five, six, nine, or ten
Money can’t buy you back the love that you had then
One, two, three, four, five, six, nine, or ten
Money can’t buy you back the love that you had then

Oh, you’re changing your heart
Oh, you know who you are
Oh, you’re changing your heart
Oh, you know who you are
Oh, who you are

For the teenage boys
They’re breaking your heart
For the teenage boys
They’re breaking your heart

The Big Ad Agencies used to be afraid of Google because they didn’t understand it, the web, or the future of advertising. When all of a sudden, advertisers started pulling money out of the media budget and spending it with Google it terrified them. So they all went and bought up “new media” shops- and still created sites that didn’t work with Google any better than, well you know those braille buttons on the drive-up ATM?

So when Google starts raiding the big agencies for top talent, their worst nightmare begins to come true: the $9 billion dollar gorilla now is quietly sneaking over from media to marketing partner.

Ogilvy N.Y.’s Berndt to Join Google
Berndt, who resigned from Ogilvy this week, will become the managing director of Google Creative Lab, according to a Google representative. In the newly created position, Berndt will lead the marketing of Google’s brand and services. He will also work with agencies to integrate Google products into campaigns.

The move comes as Google looks to expand its relationships with large brand advertisers. After initially offering only simple text links overwhelmingly geared to direct-response marketers, Google has added graphical and video ads more often used by brands.

The thing is- of all the people to hire, Google picks someone from an agency that still can’t get it’s own clients spots online in a way that customers can find them. I met Andy at the 2007 AAF National Convention- nice guy, super cool presentation of the new Fanta work- but, if you went to the Ogilvy site – or the Fanta site- or anywhere- you couldn’t find the campaign except for a lone spot posted by PSYOPS who did the animation. The big agencies have a long way to go to learn how to monetize advertising that works by earned attention instead of paid placement.

Maybe, Andy will be the new evangelist for the power of Google when used right- then again, he may be working for the dark side now… depending on your viewpoint.

One things for sure, no agency will ever have a bankroll like Google.